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All Journal RESLAJ: Religion Education Social Laa Roiba Journal
Gusti Ayu Kade Devina Muryantisa
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Religion Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Analisa Pengaruh Ketersediaan Fasilitas, Kualitas dan Efektivitas Pelayanan Terhadap Kepuasan Pasien di Poli Umum Klinik Medika POLRES Semarang Nur Ghaliyah Sandra Putri; Sarah Mareta Devira; Gusti Ayu Kade Devina Muryantisa; Innocentius Bernarto
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 5 (2025): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i5.7690

Abstract

This study was conducted to examine and provide an analysis of the availability of facilities, quality of service, and their effectiveness in relation to patient satisfaction at the General Outpatient Clinic of Medika Clinic, Semarang Police Department. This research employs a quantitative approach with a descriptive method. Data were collected through questionnaires completed by respondents, with samples obtained using an accidental sampling technique. This sampling method involves selecting individuals who happened to be present at the location during the time the research was conducted.
Co-Authors Innocentius Bernarto, Innocentius Nur Ghaliyah Sandra Putri Sarah Mareta Devira