Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Prosiding SEMNAS INOTEK (Seminar Nasional Inovasi Teknologi) Journal of Management, Economic, and Financial
Abimanyu, Dimas
Unknown Affiliation
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Mathematics Mechanical Engineering Social Sciences Transportation

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Exploring The Relationship Between Responsiveness And Usability And Its Impact On Customer Satisfaction In E-Commerce Fath, Syahrul; Abimanyu, Dimas; Misbak, Misbak
Journal of Management Economic and Financial Vol. 2 No. 4 (2024): Special Issue
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jmef.v2i4.42

Abstract

This research explores the use of chatbots in e-commerce from a customer perspective, with the aim of determining how responsiveness affects usability, as well as how this usability affects customer satisfaction. The data collection method used was a questionnaire distributed to 195 respondents. For model and hypothesis testing, SPSS and AMOS software were used. The results of the validity and reliability tests show that the respondent data is valid and reliable for use in hypothesis testing. The normality test shows that the questionnaire data is normally distributed. The multicollinearity test shows that multicollinearity has occurred. The results of the fit model test are that most of the criteria can be met or are fit, so the statistical interpretation results can not only be used on the sample but on the population as a whole. And the hypothesis test shows that there is a significant positive relationship between responsiveness (X) and usability (Y) of the chatbot. These findings indicate that the more responsive a chatbot is, the higher its level of usefulness in the eyes of customers. When a chatbot is able to provide relevant answers, customers tend to feel that the chatbot is effective and practical to use in meeting customer needs. Furthermore, this research also found that usability (Y) significantly influences customer satisfaction (Z). In other words, easy-to-use and effective chatbots can increase customer satisfaction in an e-commerce context. When a chatbot is designed with a simple interface, customers can easily ask questions and receive the answers or help they need. In addition, if the chatbot is able to provide accurate and relevant answers, customers feel that their needs can be met.
Determination Of Herbs Product Toward Uric Acid Sufferer Abimanyu, Dimas; Daniati, erna; Sucipto, Sucipto
Prosiding SEMNAS INOTEK (Seminar Nasional Inovasi Teknologi) Vol. 5 No. 2 (2021): Prosiding Seminar Nasional Inovasi Teknologi Tahun 2021
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/inotek.v5i2.1031

Abstract

Jamu merupakan sebuah minuman herbal yang mengandung khasiat – khasiat untuk menyembuhkan berbagai penyakit salah satunya untuk penyakit asam urat. Kebanyakan masyarakat masih belum memahami tentang jamu dan dalam memilih produk jamu untuk mengobati penyakit asam urat. UD HF BERSAUDARA yang berlokasi di Kabupaten Trenggalek - Jawa Timur. Di lokasi ini terdapat sebuah tempat usaha yang bergerak di bidang pembuatan berbagai jamu salah satunya adalah jamu untuk penyakit asam urat, dengan perkembangan teknologi dan informasi yang semakin maju dan luas hal ini dapat dimanfaatkan oleh produsen untuk menjual dan memberikan sebuah informasi terhadap calon pembeli yang masih binggung dalam menentukan produk jamu asam urat sesuai dengan kebutuhannya, Maka dari itu peneliti ingin memberikan sebuah rekomendasi untuk pemilihan produk jamu bagi pengidap asam urat dengan menggunakan metode SAW (Simple Additive Weighting). Metode ini dipilih karena dapat menentukan nilai bobot untuk setiap atributnya, dengan mengimplementasikan sebuah perhitungan sesuai dengan rumus dari metode ini menggunakan microsoft excel yang di harapakan mampu memberikan sebuah hasil yang valid untuk setiap alterantifnya, dari proses perhitungan tersebut mendapakan sebuah hasil Produk Jamu Marem yang keluar menjadi alternative terbaik dengan nilai 0,758.
Co-Authors Erna Daniati Fath, Syahrul Misbak, Misbak Sucipto Sucipto