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All Journal Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Birokrasi: Jurnal Ilmu Hukum dan Tata Negara
Yulia Citra Rahayu
Unknown Affiliation
Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Strategi Diseminasi Dinas Komunikasi Dan Informatika (DISKOMINFO) Dalam Meningkatkan Pelayanan Informasi Kepada Masyarakat Di Kabupaten Ciamis Regina Maharani; Yulia Citra Rahayu; Devi Karina Seviani; Muhammad Yudia Noor Akbari
Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA Vol. 1 No. 3 (2023): Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/birokrasi.v1i3.614

Abstract

The purpose of this writing is to analyze and evaluate the dissemination strategy carried out by the Communication and Information Service (DISKOMINFO) in improving information services to the people in Ciamis Regency. This research was conducted with the aim of improving and increasing the effectiveness of existing dissemination strategies and providing recommendations for further improvement. The method used in this study was data collection through observation, interviews with Diskominfo staff, and analysis of related documentation. the research results show that in improving information services to the public, Diskominfo needs to adopt an effective dissemination strategy. By building a reliable communication infrastructure, utilizing social media and digital platforms, establishing partnerships and collaborations, and increasing digital literacy, Diskominfo can be more effective in conveying information to the public. With the right strategy, Diskominfo can achieve their goal of providing quality and equitable information services to the public.
Effectiveness of the Social Media of the Department of Communication and Informatics in Providing Information and Education to the Community in Ciamis Regency Yulia Citra Rahayu; Arie Budiawan; Rindu Garvera
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.617

Abstract

This study aims to determine the effectiveness of social media used by the Ciamis Regency Communication and Informatics Office (Diskominfo) in conveying information and education to the public. The media analyzed included the Hello Ciamis application, Instagram, Facebook, the website, and Twitter. The method used was descriptive qualitative through field and library studies, as well as data collection techniques such as observation, interviews, and documentation. The effectiveness analysis refers to Campbell's five indicators: program success, target success, program satisfaction, input-output level, and achievement of overall objectives. The results of the study indicate that the effectiveness of Diskominfo's use of social media is not optimal. The main obstacles include a lack of socialization, low community participation, limited internet network, low digital literacy, and a lack of utilization of interactive features. Nevertheless, several information and education programs have successfully reached the public and generated satisfaction. Efforts undertaken by the Communications and Informatics Office (Diskominfo) include increasing digital outreach, conducting digital literacy training, strengthening two-way interactions, partnering with community leaders, and adapting content to the community's literacy level. The Office also expanded information reach to remote areas, accelerated information updates, and established a public feedback system. This study recommends strengthening digital communication strategies, increasing the dissemination of the Hello Ciamis application, and utilizing analytical features to evaluate the effectiveness of information delivery to ensure more equitable and targeted distribution.
Co-Authors Arie Budiawan Devi Karina Seviani Muhammad Yudia Noor Akbari Regina Maharani Rindu Garvera