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Sinergi New Public Management dan New Public Service Dalam Pengelolaan Sumber Daya Air Dinas Pekerjaan Umum dan Tata Ruang Kabupaten Bolaang Mongondow Selatan di Era Digital Suja, Siti Fatima; Isa, Rusli
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 3 (2025): October 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

The digital transformation in public administration has created new challenges for local technical agencies, including the Public Works and Spatial Planning Office (PUTR), which plays a crucial role in water resources management (WRM). This study analyzes the synergy between the New Public Management (NPM) paradigm—focused on efficiency and performance—and the New Public Service (NPS) paradigm—emphasizing participation and public value—in the management of WRM at the PUTR Office of Bolaang Mongondow Selatan Regency, Indonesia. A qualitative descriptive method was applied through literature review, limited interviews with PUTR officials, and policy document analysis. The findings reveal that digitalization initiatives such as GIS-based irrigation network monitoring, damage reporting applications, and e-supervision systems have improved efficiency and accountability (NPM principles). However, program sustainability depends heavily on community collaboration, farmer associations, and local user groups (NPS principles). The synergy between NPM and NPS creates a hybrid model of public administration that is both efficient and inclusive, reinforcing good water governance in the digital era.
PERFORMANCE OF THE DEPARTMENT OF PUBLIC WORKS AND SPATIAL SOUTH BOLAANG MONGGONDOW REGENCY IN HANDLING ROAD AND BRIDGE INFRASTRUCTURE Suja, Siti Fatima; Susila, Ismet; Isa, Rusli
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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Abstract

This study conducts an in-depth analysis of the performance of the Department of Public Works and the South Bolaang Mongondow District regarding the management of road and bridge infrastructure, viewed from a normative legal perspective. It evaluates the alignment of these agencies' duties with the mandates of Law Number 2 of 2022 and other technical regulations. Utilizing normative legal research methods, including statutory and conceptual approaches, the study analyzes a range of secondary data comprising both primary and secondary legal materials. The findings indicate that the performance of these services encounters significant legal challenges, particularly concerning the ambiguous legal status of district roads, which complicates budget allocation, alongside inflexible procurement procedures that impede timely responses to infrastructure damage. Furthermore, a disparity exists between physical development and the legal protection of infrastructure due to inadequate local regulations regulating vehicle loads. The study underscores the necessity to bolster local regulations and enhance the technical-juridical capabilities of relevant authorities to ensure that infrastructure development is not only physically secure but also legally accountable, thus contributing to the sustainability of regional accessibility in South Bolaang Mongondow Regency.