Musyawarah, Irdha Yanti
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Analisis Strategi Pemasaran Untuk Meningkatkan Penjualan Pada Usaha Ibu Bagas di Kecamatan Mamuju Musyawarah, Irdha Yanti; Idayanti, Desi
Forecasting : Jurnal Ilmiah Ilmu Manajemen Vol. 4 No. 1 (2022): FORECASTING Jurnal Ilmiah Manajemen
Publisher : LPPM Universitas Muhammadiyah Mamuju

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Abstract

The title of this research is an analysis of marketing strategies to increase sales at Mrs. Bagas' business in Mamuju District. This study aims to determine how the marketing strategy applied by Mrs. Bagas's business to increase sales. The data needed by the researcher uses the types of qualitative data and quantitative data. The data sources are primary data and secondary data. The method used in collecting the required data: Observation, Interview, Documentation and Literature Study. To find out how the strategy is used Swot Analysis Method (Strength, Weakness, Opportunity and Threat). From the results of the SWOT analysis, it was found that the EFAS (External Factor Analysis Summary) results obtained each value, for opportunities a value of 1.47 was obtained and a value of 0.64 for threats, this means that Ibu Bagas's business in Mamuju District has a greater opportunity value than threat value. The IFAS value for the strength and weakness variables each obtained a strength with a value of 1.66 while a weakness obtained a value of 0.86, this means that the strength of the Ibu Bagas Business in Mamuju District is greater than the value of its weakness. From the results of the SWOT analysis diagram, it is found that the position of Ibu Bagas's business in Mamuju District has opportunities and strengths so that it can take advantage of existing opportunities. The strategy that must be applied in this condition is to support an aggressive growth policy.
Analisis Strategi Pemasaran Dalam Meningkatkan Penjualan Pada Toko Rafli Desa Tarailu Kabupaten Mamuju Musyawarah, Irdha Yanti
Forecasting : Jurnal Ilmiah Ilmu Manajemen Vol. 5 No. 1 (2023): FORECASTING Jurnal Ilmiah Manajemen
Publisher : LPPM Universitas Muhammadiyah Mamuju

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Abstract

Rafli Store in Tarailu Village offers accessories products with various products, such as jewelry (earrings or studs, necklaces, bracelets, brooches), scarves, belts, suspenders, ties, scarves, gloves, handkerchiefs, bags, hats, glasses , belts, watches and pins, in addition to accessories, the Rafli Shop in Tarailu Village also offers game products for children aged three to six years such as picture puzzles, legos, rubik's cubes, dolls, stationery, musical instruments and many other types and kinds of children's games that consumers you can get it at the Rafli Shop in Tarailu Village in Mamuju Regency. The method used is a qualitative method by conducting direct interviews at the research site. There are several alternative data analyzes that can be used, namely: descriptive qualitative, descriptive comparative, qualitative or non-hypothetical. The strategic planning process consists of 1) data collection stage (evaluation of internal and external factors), analysis stage (SWOT Matrix, Internal External Matrix), and Internal and External Matrix. Based on the results of the research and discussion, several conclusions can be drawn as follows: 1) Rafli Shop in Tarailu Village, Mamuju Regency has the opportunity to increase turnover by maximizing sales, Rafli Shop in Tarailu Village, Mamuju Regency can work with distributor companies in adding game product variants children and other accessories, the Rafli Shop in Tarailu Village, Mamuju Regency, is expected to improve services by providing a guarantee of returning goods if there is product damage which is the source of the shop's fault. 2) The Rafli Shop in Tarailu Village, Mamuju Regency, still has a threat in increasing sales of children's game products and accessories, because there is no guarantee that there will be no competitors selling the same product in the future. a few where there are only two people in providing sales services to consumers, while the obstacles that are still experienced by the Rafli Shop in Tarailu Village, Mamuju Regency are delays in the distribution of partners in fulfilling goods whose stock has been sold out at the Rafli Shop in Tarailu Village, Mamuju Regency. Keywords: marketing strategy, and increasing sales
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pengguna Jasa Pengiriman Barang Pada PT. Pos Indonesia Tbk Unit Kalukku Kecamatan Kalukku Kabupaten Mamuju Asia, Nur; Musyawarah, Irdha Yanti; Jasriani, Jasriani; Kadir, Selvi Juniarni
Forecasting : Jurnal Ilmiah Ilmu Manajemen Vol. 6 No. 1 (2024): FORECASTING Jurnal Ilmiah Manajemen
Publisher : LPPM Universitas Muhammadiyah Mamuju

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This research aims to determine the effect of service quality on user satisfaction of goods delivery services at PT Pos Indonesia Tbk Kalukku Unit, Mamuju Regency. The type of data used in this research is quantitative. This research uses multiple linear regression analysis to calculate the quantitative impact of each variable on changes in events (variable X) then carries out partial tests and simultaneous tests. The results of the research show that the reliability variable has a significant effect on user satisfaction of goods delivery services at PT Pos Indonesia Tbk Kalukku Unit, Mamuju Regency. The responsiveness variable has a significant effect on user satisfaction with goods delivery services at PT. Pos Indonesia Tbk, Kalukku Unit, Mamuju Regency. The empathy variable has a significant effect on user satisfaction with goods delivery services at PT. Pos Indonesia Tbk, Kalukku Unit, Mamuju Regency. The guarantee variable has a significant effect on user satisfaction of goods delivery services at PT. Pos Indonesia Tbk Kalukku Unit, Mamuju Regency and the physical evidence variable have a significant effect on user satisfaction with goods delivery services at PT. Pos Indonesia Tbk, Kalukku Unit, Mamuju Regency. The most dominant responsiveness variable influences user satisfaction with goods delivery services at PT Pos Indonesia Tbk Kalukku Unit, Mamuju Regency.