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All Journal Jurnal Minds: Manajemen Ide dan Inspirasi Eduvest - Journal of Universal Studies
Prasetianto, Aditia
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Aerospace Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Neuroscience Social Sciences

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The Influence Of Healthcare Practitioners' Attitudes, The Role Of Teamwork, And The Physical Environment On Patient Safety Culture In Jakarta Hospitals Venny, Venny; Adityatama, Erick Kristianto; Prasetianto, Aditia; Bernarto, Innocentius
Eduvest - Journal of Universal Studies Vol. 4 No. 5 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i5.1234

Abstract

Patient safety is the primary goal in providing healthcare services. This can be realized by upholding a culture of patient safety, which refers to the values, beliefs, and behaviors held by hospital staff that prioritize patient safety. This study aims to determine the influence of healthcare practitioners' attitudes, the role of teamwork, and the physical environment on patient safety culture in Jakarta hospitals, as well as to formulate recommendations to improve patient safety culture in these hospitals. The study uses a quantitative method with a cross-sectional research design. Data for this study were collected through questionnaires, observations, and documentation studies. The population in this study consists of all healthcare practitioners in Jakarta hospitals, with sampling conducted using convenient sampling techniques. Data analysis techniques in this study include validity testing, reliability testing, and regression analysis using SPSS software. The results of the study indicate that healthcare practitioners' attitudes, the role of teamwork, and the physical environment have a positive and significant impact on patient safety culture in Jakarta hospitals.
Hospital Digitalization Effects on Patient Outcomes Mediated by Usability Pathways Rusli, Laurencya Stephanie; Prasetianto, Aditia; Lina, Lina
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 13 No 1 (2026): June
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v13i1.62683

Abstract

This study examines how administrative and patient service digitization influence patient satisfaction and loyalty in hospital settings. It advances digital health literature by demonstrating that hospital digitalization effects on patient outcomes are mediated by usability pathways rather than direct technological deployment, while also revealing the contingent role of digital literacy across service domains. Using a PLS-SEM approach with a sample of 196 patients, the findings indicate that digitalization does not directly enhance satisfaction or loyalty but operates through perceived ease of use, whereas perceived usefulness remains non-influential. Digital literacy strengthens the impact of administrative digitization on satisfaction but weakens the effect of patient service digitization. Satisfaction emerges as the primary driver of patient loyalty. These findings imply that hospital digital transformation strategies should prioritize usability optimization and tailor digital services to patient capability levels.
Co-Authors Adityatama, Erick Kristianto Innocentius Bernarto, Innocentius Lina Lina Rusli, Laurencya Stephanie Venny, Venny