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All Journal Jurnal Mirai Management Antasena: Governance and Innovation Journal
Sahieza, Felisha Nurmalita
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Analisis Tingkat Partisipasi Pemilih Pemula di Universitas Tidar pada Pemilihan Presiden Tahun 2024 Sahieza, Felisha Nurmalita; AlFaiyad, Muhammad Davieq; Ambarwati, Mutdiyah Retno; Ramadhani, Oktavia; Nugraheni, Carisa Dwi; Nugraha, Joko Tri
ANTASENA: Governance and Innovation Journal Vol. 3 No. 1 (2025): Juni
Publisher : FIA Unkris Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/antasena.v3i1.303

Abstract

The political participation of first-time voters is a crucial element in the consolidation of democracy in Indonesia, especially in the context of the 2024 General Election. This study aims to analyze the level of participation of first-time voters in the presidential election at Universitas Tidar, identify the influencing factors, and explore effective strategies to enhance it. The research employs a quantitative method using a survey approach with 40 student respondents classified as first-time voters. The findings indicate that participation is influenced by internal factors such as understanding of political issues and political efficacy, as well as external factors like government-led socialization efforts and media influence. Most respondents reported understanding the election procedures and believed that participation in elections represents a civic responsibility. However, challenges remain in increasing participation, particularly in delivering accessible and engaging political information for the younger generation. Strategies to boost participation must consider digital media preferences, engagement with relevant social issues, and the need for continuous political education. The study also highlights the importance of synergy between the government, election organizers, political parties, and civil society organizations in designing innovative, inclusive, and youth-oriented voter engagement programs. These findings are expected to provide practical contributions to improving democratic quality in Indonesia by encouraging the political involvement of younger citizens.
Analisis Kualitas Pelayanan Bank Jateng (Studi pada Mahasiswa Universitas Tidar) Sahieza, Felisha Nurmalita; Chelsea Aulia Pratiwi, Joko Tri Nugroho, Asep Awaludin, Mutdiyah Retno Ambarwati, Desfin Setyaningru
Jurnal Mirai Management Vol 11, No 1 (2026)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v11i1.10573

Abstract

Penelitian ini bertujuan untuk menganalisis kualitas pelayanan Bank Jateng berdasarkan persepsi mahasiswa Universitas Tidar sebagai nasabah. Penelitian ini didasarkan pada pentingnya kualitas pelayanan dalam menjaga loyalitas dan kepercayaan nasabah, khususnya pada sektor perbankan. Metode penelitian yang digunakan adalah metode kuantitatif dengan pendekatan deskriptif. Pengumpulan data dilakukan melalui penyebaran kuesioner kepada 51 responden yang merupakan mahasiswa Universitas Tidar yang pernah menggunakan layanan Bank Jateng. Analisis data dilakukan menggunakan statistik deskriptif untuk mengukur persepsi responden terhadap lima dimensi kualitas pelayanan, yaitu tangibles, reliability, responsiveness, assurance, dan empathy. Hasil penelitian menunjukkan bahwa secara umum kualitas pelayanan Bank Jateng berada pada kategori baik, meskipun beberapa indikator memerlukan peningkatan, khususnya pada aspek kecepatan layanan dan perhatian individual kepada nasabah. Temuan ini diharapkan dapat menjadi bahan evaluasi bagi manajemen dalam memperkuat strategi pelayanan berbasis kepuasan pelanggan di tengah persaingan lembaga keuangan yang semakin ketat. Implikasi praktisnya, pihak manajemen perlu terus melakukan pelatihan dan pengawasan kualitas layanan dari pegawainya secara berkelanjutan. Keywords: Kualitas_Pelayanan, Bank_Jateng, Mahasiswa, Kepuasan_Nasabah
Co-Authors AlFaiyad, Muhammad Davieq Ambarwati, Mutdiyah Retno Chelsea Aulia Pratiwi, Joko Tri Nugroho, Asep Awaludin, Mutdiyah Retno Ambarwati, Desfin Setyaningrum, Joko Tri Nugraha Nugraheni, Carisa Dwi Ramadhani, Oktavia