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All Journal Jurnal Teknologi Informatika dan Komputer Jurnal Ilmu Ekonomi Manajemen dan Akuntansi
Laksono, Mohamad Iqbal Ajie
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Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering

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Local Cloud Design for Ease of Management and Security of Sensitive Data in Business Organizations Sekti, Binastya Anggara; Laksana, Ryan Putra; Marwan, Rudi Heri; Laksono, Mohamad Iqbal Ajie; Anwar, Nizirwan
Jurnal Teknologi Informatika dan Komputer Vol. 11 No. 1 (2025): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v11i1.2552

Abstract

The rapid development of information technology makes business organizations face major challenges in managing and securing sensitive data. The development of information technology has changed data storage systems from local media to cloud computing, enabling data access and processing via the internet. Services like Google Drive and OneDrive offer security, accessibility, and data backup, but pose challenges for business organizations, especially in terms of security of sensitive data and operational costs that increase as users grow. This research aims to design a local cloud as a private cloud to improve data management and security in the organization. With a private cloud, companies can control data access more tightly, increase privacy, and enable employees to access applications and data from various locations more safely and efficiently. The results of this research are in the form of a private cloud based on a private server which was developed as a file server with access rights based on departments, across departments, projects or work groups. This system utilizes open-source technology and is equipped with an encrypted Virtual Private Network (VPN) to support remote work models (Work From Home, WFH) and work flexibility from anywhere (Work From Anywhere, WFA). With this solution, organizations can increase operational efficiency, reduce the risk of data leaks, optimize more affordable technology resources, and maintain full control of sensitive company data.
The Influence of Experience Quality on Customer Loyalty Through Perceived Value and Satisfaction as Mediators Laksono, Mohamad Iqbal Ajie; Sugiyanto
Ilmu Ekonomi Manajemen dan Akuntansi Vol. 6 No. 1 (2025): Jurnal Ilmu Ekonomi Manajemen dan Akuntansi
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/ileka.v6i1.2844

Abstract

In today's cafe industry, business owners face intense competition in attracting consumers to make purchases. Digital app-based food delivery services like ShopeeFood are growing rapidly in Indonesia, including in the Tangerang area. This intense competition demands that companies provide the best quality experience to maintain customer loyalty. Consumer behavior is essential because each customer has different characteristics and traits. This study aims to analyze the effect of experience quality on customer loyalty among ShopeeFood customers in Tangerang. The research method used was a quantitative approach with a survey design for 100 respondents selected using purposive sampling. Data were collected through a Likert-scale questionnaire and analyzed using Structural Equation Modeling (SEM) with the help of AMOS software. The results showed that experience quality has a positive and significant effect on customer loyalty, with a coefficient of determination of 43.6%, meaning this variable is able to explain almost half of the variation in customer loyalty. This finding indicates that improving the quality of the user experience, both in terms of ease of use of the application, on-time delivery, and interaction with drivers, can strengthen ShopeeFood customer loyalty. The recommendation for management is to continue optimizing the application's features, increasing supervision of driver partners, and maintaining consistent service quality in order to maintain and increase the customer base amidst the competition in the food delivery service industry.
Co-Authors Binastya Anggara Sekti Laksana, Ryan Putra Marwan, Rudi Heri Nizirwan Anwar SUGIYANTO