Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Al-khidmah: Jurnal Pengabdian dan Pendampingan Masyarakat
Ode, Firman
Unknown Affiliation
Religion Humanities Education Environmental Science Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Penerapan Kualitas Pelayanan Publik Di Kantor Kelurahan Sawagumu Distrik Sorong Utara Utami, Fira; Dwi, Fiki Febrian; Ode, Firman
Al-Khidmah : Jurnal Pengabdian dan Pendampingan Masyarakat Vol. 2 No. 2 (2022): Al-Khidmah: Jurnal Pengabdian dan Pendampingan Masyarakat
Publisher : LPPM IAIN Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47945/al-khidmah.v2i2.1452

Abstract

This research aims to determine the quality of public services in the sawagumu sub-district office, sorong utara district. At the same time, this research can also provide benefits as a solution that can improve the quality of public services. The type of research used is qualitative research. The data source used is secondary data. The number of informants was 4 people. Data collection was carried out using observation techniques. The results of this research indicate that the quality of public services at the sawagumu Electric sorong utara sub-district office is of poor quality when viewed from several indicators of the main dimensions of the quality of public services according to Parasuraman (2012): only in the physical appearance (tangible) dimension such as office facilities which are still lacking. adequate.
Co-Authors Fiki Febrian Dwi Prasetya Utami, Fira