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All Journal Jurnal Pengabdian Kepada Masyarakat SEWAGATI
I Putu Aditya Putra
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Agriculture, Biological Sciences & Forestry Computer Science & IT Education Environmental Science Other

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DIVERSIFIKASI PRODUK DAN OPTIMASI MANAJEMAN USAHA PADA UMKM RESELLER GETA.STORE Made Agus Putra Subali; I Gusti Rai Agung Sugiartha; I Putu Aditya Putra; I Made Andre Sentanu
Sewagati Vol. 2 No. 2 (2023): Sewagati
Publisher : Fakultas Teknik dan Informatika Universitas PGRI Mahadewa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59819/sewagati.v2i2.3028

Abstract

The partner product marketing process is carried out on the Shopee e-commerce platform under the name Geta.Store. statistically, the assessment obtained by Geta.Store from the Shopee platform is very good. The high number of transactions makes the partner business management process very complex and takes a long time to process, especially in the process of financial transactions which include (1) purchasing products from suppliers, (2) selling products to buyers, and (3) the process of recording payments. Currently all of these processes are done manually by writing them in the transaction journal. To further optimize the partner business management process, the team provides assistance in the form of a web application, in which the application contains the three features needed. In addition, the team diversified one of the plain t-shirt products by adding exclusive designs. Based on the activities that have been carried out, the results of the system assistance provided are able to overcome partner problems and improve product quality by diversifying partner plain t-shirt products.
IMPLEMENTASI LIVE CHAT TAWK.TO UNTUK MENINGKATKAN RESPONSIVITAS LAYANAN PENGGUNA PADA WEBSITE SEKOLAH CIS BALI Made Agus Putra Subali; I Gusti Rai Agung Sugiartha; I Putu Aditya Putra
Sewagati Vol. 4 No. 2 (2025): SEWAGATI
Publisher : Fakultas Teknik dan Informatika Universitas PGRI Mahadewa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59819/sewagati.v4i2.5607

Abstract

The CIS Bali School website is one of the platforms used to provide information for students, parents, prospective students, and the general public. The speed and quality of the information service provided are very important factors in improving the school's integrity. However, communication is currently carried out through traditional platforms such as telephone or WhatsApp, which often results in delays in delivering information to users. This community service activity aims to implement the Tawk.to live chat application on the CIS Bali School website as a solution to improve responsiveness and the quality of user services. The implementation method for this activity includes several stages, namely: (1) Initial coordination and needs analysis with the school; (2) Technical implementation by integrating the Tawk.to code into the website structure; (3) Dashboard configuration and feature customization according to the school's identity; and (4) Training and mentoring for designated staff or operators to operate the chat service effectively. Based on the activities that have been carried out, the Tawk.to service has been successfully integrated into the CIS Bali School website, and the training and assistance in using the Tawk.to application has been well understood by the assigned operators.
Co-Authors I Gusti Rai Agung Sugiartha I Made Andre Sentanu Subali, Made Agus Putra