Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Journal of Pharmaceutical and Sciences.
Hardiyanti , Annisa Mufidah
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Immunology & microbiology Materials Science & Nanotechnology Medicine & Pharmacology Nursing Public Health

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Dampak Kualitas Pelayanan Berbasis Nilai Syariah di Apotek Karya Sehat Purwokerto Terhadap Kepuasan Konsumen Rizki, Inesya Febrianing; Hardiyanti , Annisa Mufidah; Rismayanti , Rismayanti
Journal of Pharmaceutical and Sciences JPS Volume 8 Nomor 1 (2025)
Publisher : Fakultas Farmasi Universitas Tjut Nyak Dhien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36490/journal-jps.com.v8i1.618

Abstract

Sharia-based services can improve consumer satisfaction. The four main principles of Islamic teachings on service are Rabbaniyyah, service, Waqi'iyyah, and Insaniyyah. The high and low quality of service can be determined by consumer behavior, namely Rabbaniyyah, Akhlaqiyyah, Waqi'iyyah, and Insaniyyah. The high and low quality of service can be determined by consumer behavior. The purpose is to determine how the quality of sharia-based services influences customer behavior. This research method is a cross-sectional design that is included in descriptive observation. The results showed that sharia-compliant pharmaceutical services positively impact customer satisfaction, as the significant value exceeds a t-value of 0.05. In conclusion, the quality of sharia-based services affects customer satisfaction.
Co-Authors Rismayanti , Rismayanti Rizki, Inesya Febrianing