Sudrajad, Muhammad
Institut Ilmu Kesehatan Nahdlatul Ulama Tuban

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MEASUREMENT OF COMMUNITY SATISFACTION INDEX HEALTH SERVICES IN TUBAN DISTRICT PUBLIC HEALTH CENTER Sudrajad, Muhammad; Munir, Miftahul; Enggar, Adibah; Ilmiyah, Surotul
Lux Mensana: Journal of Scientific Health Vol. 1 Issue 3 (2022)
Publisher : jfpublisher

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Abstract

Introduction. To know people's judgment of the services provided by Tuban public health center to the public, there should be a measure of the level of people's satisfaction with health services. The purpose of this study was to measure people's satisfaction based on Permenpan RB number 16 in 2014 and measure people's satisfaction based on the Customer Satisfaction Index (CSIndex). Methods. This study was observational. There were 13 health centers in Tuban analyzed. The sample was 450 people who used health services in Tuban public health centers. The first analysis used the data by Permenpan RB No. 16 of 2014, and the second used the Customer Satisfaction Index (CS Index). Result & Analysis. The results of this research-based Permenpan number 16 of 2014 found all public health centers in Tuban had a value of community satisfaction index in either category. By using CSIndex, it was found that the entire public health center had high satisfaction. Discussion. The value of the Community Satisfaction Index in all public health centers was rather satisfactory. Some reconstruction for supporting facilities, such as clean toilets, comfortable and clean waiting rooms, service information, service flow, management improvement, and product marketing should be done.
THE EFFECT OF TURNOVER INTENTION ON EMPLOYEE PERFORMANCE AT NAHDLATUL ULAMA HOSPITAL TUBAN Munir, Miftahul; Sudrajad, Muhammad; Suharsoyo, Didik; Silviana Rahmawati, Eva
Lux Mensana: Journal of Scientific Health Vol. 1 Issue 3 (2022)
Publisher : jfpublisher

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Abstract

Introduction. The problem in this study is the employee turnover rate of at Nahdlatul Ulama Hospital Tuban which is still above the predetermined standard of 5%, while the turnover value in 2021 is an average of 7.44%. Turnover is often used by employees to get or look for better conditions, but this can cause losses for the organization they leave. The purpose of this study was to analyze the effect of Turnover Intention on the performance of honorary employees at at Nahdlatul Ulama Hospital Tuban. Methods. This research was cross sectional design. Sampling technique using proportional random sampling obtained a sample of 71 employees. The analytical technique used was T-test and Kendall Tau correlation to determine the correlation between independent variable (turnover intention) and dependent variable (employee performance). Results & Analysis. The results showed that the value of the Turnover Intention of honorary employees at the Tuban Hospital was included in the medium category and employee performance was also included in the medium category, while the T test showed that the value of sig 0.008 <0.05, which means that there is an effect of Turnover Intention on performance. Honorary employees and Kendal's correlation value of 0.290 have a weak relationship. Discussion. There is an effect of Turnover Intention on the performance of honorary employees at Nahdlatul Ulama Hospital Tuban Tuban, to decrease turnover give rewards to employees who excel, vacation bonuses, and appropriate compensation for employees.
RELATIONSHIP OF NURSE WORK EXPERIENCE AND EDUCATION WITH PATIENT HANDLING RESPONSE TIME IN INSTALLATION EMERGENCY ATTENTION RSUD dr. R. KOESMA TUBAN Enggar, Adibah; Ilmiyah, Surotul; Sudrajad, Muhammad; Munir, Miftahul
Lux Mensana: Journal of Scientific Health Vol. 1 Issue 3 (2022)
Publisher : jfpublisher

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Abstract

Introduction. Response time can cause physical disability and death in patients, the speed, in this case, is an action less than 5 minutes from the patient's arrival at the Emergency department, indirectly experience and education may be related to the length of response time. Based on the problem above, the researcher is interested in researching The relationship between work experience and nurse education with response time for handling patients in the Emergency Installation of RSUD dr. R. Koesma Tuban. Method. This research uses an analytic survey research design with a cross-sectional time approach. Respondents in this study are all nurses at the RSUD Dr. R. Koesma Tuban were 23 nurses, the technique used in the study was total sampling. The independent variable in this study is work experience and nurse education while the dependent variable is the response time for patient care.The instrument used was a questionnaire, and the analysis of this study used the Pearson correlation test. Results & Analysis. Statistical test results on work experience variables with response time obtained Sig (2-tailed) of 0.04 less than 0.05 then there is a correlation, while for the education level variable obtained Sig (2-tailed) 0.58 greater than 0.05 then it does not have a correlation to response time. There is a relationship between work experience with the response time of handling patients and the level of education has no relationship with response time. Discussion.  Work experience had relationship with the response time of handling patients and nurses need to improve response time of handling patients. 
THE EFFECT OF PROLANIS SERVICE INFORMATION AND TIMELINESS ON THE UTILIZATION OF PROLANIS AT JATIROGO PUBLIC HEALTH CENTER TUBAN DISTRICT Silviana Rahmawati, Eva; Suharsoyo, Didik; Munir, Miftahul; Sudrajad, Muhammad
Lux Mensana: Journal of Scientific Health Vol. 1 Issue 3 (2022)
Publisher : jfpublisher

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Introduction. The Chronic Disease Management Program (Prolanis) was a promotive and preventive program developed by BPJS Health in collaboration with Primary Health Care (FKTP). The target ratio of prolanis patient visits (RPPB) to FKTP in a safe zone was at least 50% every month. The average range of RPPB at Public Health Center Jatirogo, Tuban Regency) from January to July of 2021 was 15% out of 62 registered participants, still below the target of the safety zone determined by BPJS of Health. This study aims to analyze the effect of enabling factors and need factors on the utilization of Prolanis at the Jatirogo Health Center, Tuban Regency. Methods. This type of research is analytic research, with a cross-sectional design. The sampling technique using proportional random sampling obtained a sample of 71 employees. Results & Analysis. The result of this study showed that there was a significant influence between prolanis information (p=0.020) and time conformity (p=0.008) on the utilization of prolanis in Public Health Center Jatirogo, Tuban Regency. Meanwhile, BPJS class, distance, travel time, availability of transportation, type of transportation, social relations, health workers, health facilities, waiting time, and need have no significant effect. Discussion. The utilization of Prolanis in Public Health Center Jatirogo, Tuban Regency is influenced by prolanis information and time conformity of the patients. at Public Health Center Jatirogo, Tuban Regency needs to recollect the information of their patients, redesign the socialization media and conduct a home visit as well as discuss the schedule of prolanis activities with the patients.
SOSIALISASI DAN EDUKASI PEMILAHAN SAMPAH PADA MASYARAKAT DI PARKIR BUS PARIWISATA SUNAN BONANG KABUPATEN TUBAN sudrajad, muhammad; Lahiya, Muhaimin Ilham
ABDIMASNU: Jurnal Pengabdian kepada Masyarakat Vol 1 No 2 (2021): ABDIMASNU
Publisher : Institut Ilmu Kesehatan Nahdlatul Ulama Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47710/abdimasnu.v1i2.75

Abstract

The problem of waste is becoming increasingly complex due to limited space for processing waste, incompatibility in spatial planning, lack of waste processing facilities, low public knowledge regarding waste processing, the large number of land conversions for housing, and the rapid increase population in the Tuban Regency. This community service activity was carried out at the location of the religious tourism bus parking of the Sunan Bonang Tomb. Garbage scattered at the parking location comes from bus passengers who do not have the awareness to throw garbage in its place. In addition, the other main sources of waste come from traders at tourist parking locations and pedicab drivers. This condition is mostly caused by the low of knowledge and awareness of the community regarding waste and its processing. This education and socialization of waste sorting is carried out to traders, visitors and pedicab drivers around the bus parking location. In this activity, the majority of traders have good knowledge regarding waste sorting into organic and inorganic waste, while for pedicab drivers, the majority do not have good knowledge regarding waste sorting. It is hoped that in the future this community service activity can be carried out in a sustainable manner, so that later the waste at the bus parking location can be used into something useful