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All Journal Proceeding of International Conference Health, Science And Technology (ICOHETECH)
Karunianto, Hernawan
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Computer Science & IT Decision Sciences, Operations Research & Management Health Professions Industrial & Manufacturing Engineering Medicine & Pharmacology

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OPTIMIZATION OF THE QUEU SYSTEM USING LINE BALANCING METHODS AND FLEXSIM SOFTWARE SIMULATION AT THE SIAGA MEDIKA BANYUMAS HOSPITAL Karunianto, Hernawan; Agusti, Febrina; Buwono, Ringgo Ismoyo
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2023: Proceeding of the 4th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/icohetech.v4i1.3428

Abstract

Service is an important aspect for the service industry, including hospitals, one of the important aspects in a service is the queue. Siaga Medika Banyumas Hospital provides services with 3 doctors and there are 4 main services at Siaga Medika Banyumas Hospital, namely, registration, doctor services, payment and taking medicine. This research carries out queue simulations using flexsim and line balancing calculations. The results show that the line balancing calculation in the initial state has an average path efficiency of 64.90% with simulation results of 31 patients queuing. calculations after line balancing showed an average path efficiency of 87.17% with simulation results of 37 patients queuing. The alternative of adding 1 new doctor obtained an average path efficiency of 78.80% and made a difference in the number of queues for doctor services to 14 patients.
Co-Authors Agusti, Febrina Buwono, Ringgo Ismoyo