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Identifikasi beban kerja mental operator forklift PT. NDIS menggunakan metode NASA-Task Load Index Yusuf, Rusli; Fais, Moh Ainul; Chusaini, Achmad
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.35759

Abstract

This study aims to evaluate the mental workload of forklift operators at PT. NDIS, using the NASA-Task Load Index (NASA-TLX) method. Data was collected through an online questionnaire, with results indicating a "high" level of mental workload. The study identifies workload factors such as mental, physical, temporal demands, performance, effort, frustration, and fatigue, exacerbated by high operational demands. This research contributes to designing work systems that consider safety and health factors. Moreover, it deepens the understanding of employees' psychological conditions, which supports efforts to enhance productivity.