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Work Culture, Workload, and Job Satisfaction Intervening a Public Hospital Nurses’ Performance Adhikara, Arrozi; Rahmawati, Wawah; Musaida, Musaida
Interdisciplinary Social Studies Vol. 1 No. 11 (2022): Special Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v1i11.274

Abstract

Based on preliminary data taken by researchers, with 15 nurses at BA Tangerang Public Hospital, from the questionnaires distributed, in the aspect of job satisfaction nurses obtained results that all nurses filled in at least 1 indicator of dissatisfaction, namely 80% dissatisfied in terms of salary, 60% dissatisfied in terms of job promotion and 6% dissatisfied in terms of supervision.  In terms of workload, 4 nurses did not report workload issues, and 11 nurses, or 73 percent, reported workload issues. Specifically, 81 percent of respondents reported that their working hours increased during each shift, 27 percent reported that the shifts were too long, 9 percent reported receiving duplicate tasks, 9 percent worked in confined spaces, and 9 percent worked in uncooled rooms. In the aspect of Work Culture, it was found that 87% had a good work culture and 13% had work culture problems. In the aspect of nurse performance, it was found that 20% of nurses had performance problems. To analyze the influence of work culture, workload, and job satisfaction on the performance of nurses at BA Tangerang Public Hospital. The research method uses an exploratory causality research design conducted on 130 respondents. The results of the study show that Work Culture, Workload, and Job Satisfaction have a significant influence on the performance of nurses at BA Tangerang Public Hospital.
Pengaruh Budaya Organisasi terhadap Kinerja Perawat dengan Disiplin Kerja sebagai Variabel Intervening di RSUD Pesanggrahan Vernadeth, Verly; Anindita, Rina; Musaida, Musaida
Journal of Hospital Management Vol 4, No 01 (2021): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v4i01.4463

Abstract

Human resources is a very important thing for hospitals. Therefore, human resources must have a good quality of performance to achieve the vision and mission of the hospital. The purpose of this study was to analyze the influence of organizational culture on the performance of nurses with work discipline as an intervening variable in RSUD Pesanggrahan. This research is a quantitative study with a causal research design with 44 respondents, conducted from May 2019 to August 2019. Determination of the number of samples using the census method. Research variables are Performance as the dependent variable, Organizational Culture as an independent variable, and Work Discipline as an intervening variable. Collecting data in this study using a questionnaire with technical research instruments using a questionnaire with a 4 level Likert scale. Analyzing data using path analysis. The results showed that the relationship between organizational culture and performance was not significant, organizational culture has a positive and significant influence on work discipline, and organizational culture has an influence on the performance of nurses with work discipline as an intervening variable. Managerial implications that can be applied to improve performance are to increase work discipline and instill a stronger organizational culture.Keywords: nurse performance, organizational culture, work discipline