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All Journal Jurnal Ilmiah Edunomika (JIE) Journal of Economics and Social Sciences
Parlindungan, Anggiat
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Social Sciences

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TRANSFORMASI DIGITAL DALAM MANAJEMEN SUMBER DAYA MANUSIA: TANTANGAN DAN PELUANG (STUDI KASUS PADA PERUSAHAAN MANUFAKTUR DI INDONESIA ) Atmaja, Hanung Eka; Permana, Jaka; Batubara, Zulfa Khairina; Ardiani, Winda; Parlindungan, Anggiat
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.13810

Abstract

This study aims to explore the challenges and opportunities faced by manufacturing companies in Indonesia in the process of digital transformation in the field of human resource management (HRM). Digital transformation is an important step for companies in improving operational efficiency and competitiveness in the Industry 4.0 era. The research method used is a case study with a qualitative approach, where data is obtained through in-depth interviews with HR managers, surveys to employees, and analysis of company documents. The results showed that the main challenges faced by the company were resistance to change, lack of digital skills among employees, and limited technological infrastructure. However, the research also identified a number of opportunities, such as improved work process efficiency, better employee data management, and increased employee engagement through digital platforms. Therefore, companies are advised to invest in digital skills training and technology infrastructure development to maximize the benefits of digital transformation.
The Influence of Facilities and Service Quality on Visitor Satisfaction at the 2024 Purnama Bersantai Music Concert Anhar, Aidil; Parlindungan, Anggiat
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.1086

Abstract

The music concert industry in Indonesia continues to experience significant growth, particularly in the city of Medan, which has begun actively developing various local and national-scale entertainment events. One concert that attracted public attention was "Purnama Bersantai 2024", an Indonesian-themed music concert held in the open area of the Lotte Grosir Medan Parking Lot. Although successful in attracting visitors, this concert also drew criticism, particularly related to the inappropriate number of facilities such as toilets and the quality of service staff who were considered unfriendly and unresponsive to complaints. This study aims to analyze the effect of facilities and service quality on visitor satisfaction at the "Purnama Bersantai 2024" concert. This study used a quantitative approach by distributing questionnaires to 97 respondents who attended the event in person. Data were analyzed using multiple linear regression, supplemented by validity and reliability tests, classical assumptions, and hypothesis testing. The results showed that facilities and service quality had a positive and significant effect on visitor satisfaction, both partially and simultaneously. The facility variable has a more dominant influence on visitor satisfaction with a regression coefficient value of 0.069 (sig. 0.001), while service quality has a coefficient value of 0.043 (sig. 0.001). The Adjusted R Square value of 0.539 indicates that 53.9% of the visitor satisfaction variable can be explained by facilities and service quality, while the remaining 46.1% is influenced by other factors outside this study.
Co-Authors Anhar, Aidil Batubara, Zulfa Khairina Hanung Eka Atmaja Permana, Jaka Winda Ardiani