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QUALITY OF LICENSING SERVICES FROM THE INVESTMENT AND INTEGRATED ONE-STOP SERVICES AGENCY OF NGANJUK REGENCY Utomo, Wahyu Setyo; Pramono, Teguh; Marwanto, Heru
Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Vol 8 No 1 (2024): APRIL 2024
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/mediasosian.v8i1.5595

Abstract

The Investment and Integrated One-Stop Services Agency of Nganjuk Regency is one of the regional government agencies in Nganjuk Regency which is an agency specifically tasked with providing licensing services that directly relate to the community. The Investment and Integrated One-Stop Services Agency of Nganjuk Regency is required to improve the quality of its services. The research method used by researchers is qualitative research with a descriptive research type. The results of the research show that based on Parasuraman's theory, measuring the quality of public services can be viewed from five main dimensions, namely 1) Tangible, 2) Reliability, 3) Responsiveness, 4) Assurance, and 5) Empathy shows that the quality of public services in The Investment and Integrated One-Stop Services Agency of Nganjuk Regency in general it is good. Even though there are deficiencies in the timeliness of services, the provision of service times and there is still discrimination in services to the community.
Exploration of Ethnomathematics on the Traditional Musical Instrument Serunai in Bengkulu Utomo, Wahyu Setyo; Kashardi, Kashardi; Riwayati, Selvi
Journal of Mathematics Instruction, Social Research and Opinion Vol. 5 No. 1 (2026): March
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/misro.v5i1.1036

Abstract

This study aims to explore the ethnomathematical concept embedded in the traditional musical instrument Serunai Bengkulu, with a focus on its geometric and symmetrical elements. Serunai, a local cultural heritage, has a physical form that reflects mathematical concepts, such as a cylinder, a truncated cone, and a circle. Using a descriptive qualitative approach with ethnographic methods, data were collected through direct observation, interviews with cultural experts, and visual documentation. The results show that parts of the Serunai, such as the funnel, stem, and ornaments, exhibit vertical and rotational symmetry, as well as geometric shapes consistent with mathematics learning materials at the Junior High School (SMP) level. Integrating local cultural elements into mathematics learning can provide a contextual learning experience, increase student interest, and bring mathematics closer to everyday life. These findings support the importance of implementing ethnomathematics in education, particularly in efforts to preserve local culture and to strengthen understanding of mathematical concepts in more meaningful ways. This study also recommends using cultural objects, such as musical instruments. traditional in learning as a contextual medium to introduce the concepts of geometry and symmetry to students.