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All Journal Permata : Jurnal Pendidikan Agama Islam Comprehensive Journal of Islamic Studies
Riza Taufiqi Majid
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Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Comprehensive Journal of Islamic Studies

 1 
STUDI TERHADAP BANK BRI SYARIAH CABANG KEDIRI: AKAD MURABAHAH DALAM KEPEMILIKAN PERUMAHAN RAKYAT (KPR) Riza Taufiqi Majid; Imam Thoha; Mualifah
Comprehensive Journal of Islamic Studies Vol. 1 No. 1 November (2023): Comprehensive Journal of Islamic Studies (STAIZA)
Publisher : Tim Jurnal STAI KH. Zainuddin Ponpes Mojosari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63829/js.v1i1nov.10

Abstract

The aim of this research is to ascertain the implementation and mechanism of murabahah contract in the People's Housing Ownership Scheme (KPR) and to identify the challenges encountered when applying the murabahah contract in the iB BRI Syariah KPR scheme. This study employs a qualitative method. This approach views social reality as holistic (comprehensive, inseparable), complex, dynamic, full of meaning, and characterized by interactive relationships (reciprocal). In analyzing the data, the author identifies themes and formulates hypotheses (ideas) presented by the data, as well as endeavors to demonstrate that these themes and hypotheses are supported by the data. The hypotheses written by the researcher merely seek to demonstrate that the hypotheses proposed are logical or obtain logical understanding consistent with the researched theme.
ANALISIS SWOT KINERJA KARYAWAN DAN MINAT NASABAH DALAM PENINGKATAN KUALITAS PEMBIAYAAN DI LEMBAGA KEUANGAN SYARIAH(STUDI KASUS DI (LKS) ASRI TULUNGAGUNG) Mu'alifah; Riza Taufiqi Majid; Imam Thoha
Comprehensive Journal of Islamic Studies Vol. 1 No. 1 November (2023): Comprehensive Journal of Islamic Studies (STAIZA)
Publisher : Tim Jurnal STAI KH. Zainuddin Ponpes Mojosari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63829/js.v1i1nov.11

Abstract

This research aims to determine the development of employee performance and customer interest in improving the quality of financing at the ASRI Tulungagung Sharia Financial Institution (LKS). The research method used is a quantitative descriptive method. The SWOT analysis used is the descriptive analysis method, SWOT Matrix and SWOT diagram analysis. Data collection techniques in this research are interviews, questionnaires and observation, documentation, literature. The results of this research show that the SWOT analysis based on the Internal-External Matrix (IE Matrix) of employee performance has a total IFAS score of 2.75 and a total EFAS score of 2.30. Meanwhile, the Cartesian diagram analysis of IFAS employee performance is 1.05 and the EFAS value is 1.70. The total score for internal factors of customer interest is 2.80 and the total score for external factors is 3.09. Meanwhile, Cartesian diagram analysis of IFAS employee performance is 1.05 and the EFAS value is 1.70. The total score for internal factors of customer interest is 2.80 and the total score for external factors is 3.09. Meanwhile, Cartesian diagram analysis of IFAS customer interest is 1.50 and EFAS is 1.21. This shows that employee performance has a high value of strengths and opportunities rather than weaknesses and threats and customer interest is very large in terms of strengths and opportunities so that it can minimize weaknesses. and threats that exist within the company so that it can be said that employee performance can improve the quality of financing at the ASRI Tulungagung Sharia Financial Institution.
Analisis Kepuasan Anggota terhadap Kualitas Pelayanan Melalui Google Review di BMT Beringharjo Nganjuk Rizky Atus Sholikhah; Riza Taufiqi Majid
Comprehensive Journal of Islamic Studies Vol. 3 No. 1 November (2025): Comprehensive Journal of Islamic Studies (STAIZA)
Publisher : Tim Jurnal STAI KH. Zainuddin Ponpes Mojosari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63829/js.v3i1nov.50

Abstract

This study aims to analyze members’ satisfaction with service quality at BMT Beringharjo Nganjuk Branch by utilizing secondary data in the form of Google Reviews during the 2021–2025 period. The research employs a quantitative approach with secondary data analysis through content analysis of 87 reviews submitted by members. Of the total reviews, 85 provided five-star ratings and two provided four-star ratings, indicating a very high level of member satisfaction. The analysis results show that the reliability and responsiveness dimensions are the most dominant contributors to member satisfaction, while the empathy and tangibles aspects still require improvement. Factors such as service speed, staff friendliness, transaction convenience, and cash pick-up services serve as the main indicators shaping members’ positive perceptions of BMT. These findings reinforce the theory that service quality has a significant influence on member satisfaction and loyalty in Islamic microfinance institutions. Therefore, BMT Beringharjo Nganjuk is expected to continuously strengthen digital-based service strategies and interpersonal relationships to maintain member trust and satisfaction in the era of technology-driven transformation of Islamic financial services.
Co-Authors imam thoha Mu'alifah Mualifah Rizky Atus Sholikhah Saehu Abas