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All Journal Journal of Governance and Local Politics (JGLP) Ilomata International Journal of Social Science
Wilmantara, Gilang
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Religion Humanities Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Impact of E-Government on Social Inclusion: A Bibliometric Review of E-Inclusion Research Perdana, Gusti Naufal Rizky; Arintyas, Ameylia Puspita Rosa Dyah Ayu; Syari, Suci Fitrah; Wilmantara, Gilang
Jurnal Pemerintahan dan Politik Lokal Vol 7 No 2 (2025): JGLP, NOVEMBER 2025
Publisher : Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47650/jglp.v7i2.2032

Abstract

This study explores the intersection of e-government and social inclusion through a bibliometric analysis of e-inclusion research. Drawing on 97 publications indexed in Scopus, the analysis was conducted using VOS viewer and NVivo 12 Plus to identify research trends, dominant themes, and collaborative networks among scholars, institutions, and countries. The findings reveal that e-government plays a critical role in promoting inclusive governance by enhancing digital access, participation, and service delivery. However, challenges such as the digital divide and unequal digital skills continue to hinder broader social inclusion. Thematic clusters identified include empowerment, accessibility, digital literacy, and trust. Developed and developing countries alike contribute to this field, although research remains uneven. This study offers valuable insights into the evolving discourse on e-inclusion and highlights gaps for future exploration. The findings are intended to inform policymakers, scholars, and practitioners in designing more equitable and inclusive digital governance frameworks.
Stakeholder Involvement in Inclusive Campus Services for Students with Disabilities in Indonesia Wilmantara, Gilang; Alim, Bimantara Nur
Ilomata International Journal of Social Science Vol. 7 No. 1 (2026): January 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i1.1997

Abstract

This study aims to describe several relevant services that need to be supported by stakeholders to support the inclusion of people with disabilities in higher education in Indonesia. The method used in this research is a descriptive qualitative method. Using the secondary data obtained from news, journals, published articles, and government survey results, which were reviewed based on the conditions of several campuses in Indonesia, with a minority of disabled students. The results of the study indicate that the implementation of disability inclusion in Indonesian universities still faces significant challenges, particularly in terms of infrastructure, human resource readiness, and policy implementation. Some universities have begun efforts through the establishment of disability service units, training to provide disability services, and the provision of accessible facilities. The campuses in question which has implemented the policy that are leaning more into disability-friendly practices, has proved to be more inclusive within the universities civitas in Indonesia. However, service indicators that serve as benchmarks for inclusivity have not yet been consistently applied. The findings of this research reveal that disability inclusion in Indonesian higher education institutions has not been implemented systematically. Although some institutions have made initial efforts to adopt an inclusive approach, there are no standardized evaluation indicators to assess the achievements and quality of services provided. The absence of these standards results in inclusion policies and practices being implemented without a consistent direction.
Co-Authors Alim, Bimantara Nur Ameylia Puspita Rosa Dyah Ayu Arintyas Gusti Naufal Rizky Perdana Syari, Suci Fitrah