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All Journal Jurnal Manajemen Pemasaran dan Perilaku Konsumen
Penggalih, Gibran Bening
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Decision Sciences, Operations Research & Management

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Bridging Soft Skills and Employability: The Mediating Role of Internship Practices in Developing Future Hospitality Talents Penggalih, Gibran Bening; Hakim, Abdurrahman
Jurnal Manajemen Pemasaran dan Perilaku Konsumen Vol. 4 No. 2 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jmppk.2025.04.2.01

Abstract

This study aims to analyze the influence of soft skills on the employability skills of hospitality students in Indonesia, with internship practices as a mediating variable. Employing a quantitative approach through a survey of 150 hospitality students and alumni, the data were analyzed using Structural Equation Modeling-Partial Least Square (SEM-PLS). The findings reveal that soft skills have a positive and significant effect on employability skills, both directly and indirectly through internship practices. Emotional intelligence, teamwork, and time management emerged as the most influential dimensions of soft skills in enhancing work readiness. Well-structured and experience-based internships were found to effectively transform soft skills into practical workplace competencies. This study offers theoretical implications for the development of vocational education curricula and practical implications for the hospitality industry in designing strategic and responsive internship programs aligned with labor market demands.
Co-Authors Hakim, Abdurrahman