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Integrating Resource-Based, External Dependency, Dynamic Capability, and Social Cognitive Perspectives to Explain Organizational Performance in Context of PT Telkom Indonesia Hudoyo, Temi; Hendayana, Yayan
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.3453

Abstract

The rapid restructuring of the global telecommunications industry toward data-driven digital ecosystems has intensified the strategic relevance of internal resources, interorganizational dependencies, adaptive capability renewal, and managerial cognition as determinants of organizational performance. This conceptual review integrates Firm Performance Theory with the Resource-Based View (RBV), Resource Dependence Theory (RDT), Dynamic Capabilities Theory (DCT), and Social Cognitive Theory (SCT) to construct a multi-level explanatory model suited to organizations undergoing digital transformation. Using PT Telkom Indonesia as contextual grounding, the review demonstrates that organizational performance emerges not solely from the possession of VRIN resources, but from the interaction between resource endowments, dependency governance structures, dynamic capability enactment, and the development of cognitive and learning-based competences. The synthesis argues that Telkom’s performance trajectory in transitioning from legacy telecommunication operations toward integrated digital infrastructure and enterprise platform services is shaped by the simultaneous reinforcement of asset orchestration logic, partnership coordination, strategic sensing and reconfiguration routines, and leadership self-efficacy. The article proposes a circular, mutually constitutive model of performance generation rather than a linear causal sequence, highlighting performance as an evolving outcome of co-aligned strategic mechanisms. Research gaps are identified in cognitive microfoundations of digital transformation in state-owned enterprises, dependency–capability interplay in digital infrastructure ecosystems, and performance measurement adaptations for platform-based business models. A future research agenda is proposed to address these gaps.
The Influence of Augmented Reality on Purchase Intention through Spatial Presence and Perceived Personalization Hudoyo, Temi; Manggabarani, Alfatih S.; Supriadi, Yudi Nur
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 2 No. 6 (2022): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v2i6.225

Abstract

Developments in the business world cannot be denied, one of which is the development in the cosmetic sector, this is marked by the emergence of many brands and types of cosmetic products that make consumers have to think about making purchasing decisions. Garnier is one of the cosmetic brands in Indonesia, especially Jakarta. The purpose of this study was to determine whether purchasing decisions for Garnier cosmetic products were influenced by trust, country of origin and product quality. This research is a quantitative research using Partial Least Square (PLS) software. The sample in this study were 120 respondents spread across the Jakarta area. The results of this study indicate that country of origin has no effect on purchasing decisions, product quality affects purchasing decisions, country of origin affects purchasing decisions through trust, product quality affects purchasing decisions through trust and trust affects purchasing decisions. Keywords : country of origin, product quality, trust, purchasing decisions