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All Journal Journal of Governance and Local Politics (JGLP) Prosiding National Conference for Community Service Project SERUNAI
Suci Fitrah Syari
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Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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The Impact of E-Government on Social Inclusion: A Bibliometric Review of E-Inclusion Research Perdana, Gusti Naufal Rizky; Arintyas, Ameylia Puspita Rosa Dyah Ayu; Syari, Suci Fitrah; Wilmantara, Gilang
Jurnal Pemerintahan dan Politik Lokal Vol 7 No 2 (2025): JGLP, NOVEMBER 2025
Publisher : Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47650/jglp.v7i2.2032

Abstract

This study explores the intersection of e-government and social inclusion through a bibliometric analysis of e-inclusion research. Drawing on 97 publications indexed in Scopus, the analysis was conducted using VOS viewer and NVivo 12 Plus to identify research trends, dominant themes, and collaborative networks among scholars, institutions, and countries. The findings reveal that e-government plays a critical role in promoting inclusive governance by enhancing digital access, participation, and service delivery. However, challenges such as the digital divide and unequal digital skills continue to hinder broader social inclusion. Thematic clusters identified include empowerment, accessibility, digital literacy, and trust. Developed and developing countries alike contribute to this field, although research remains uneven. This study offers valuable insights into the evolving discourse on e-inclusion and highlights gaps for future exploration. The findings are intended to inform policymakers, scholars, and practitioners in designing more equitable and inclusive digital governance frameworks.
Inovasi Digital untuk Peningkatan Pelayanan Publik : Studi Kasus Penerapan Sp4n-Lapor di Disdukcapil Kota Samarinda Dyah Rahayuning Perwitasari; Enos Paselle; Hariati; Suci Fitrah Syari
National Conference for Community Service Project (NaCosPro) Vol. 7 No. 01 (2025): The 7th National Conference for Community Service Project 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v7i01.11103

Abstract

Penelitian ini mengkaji inovasi digital melalui implementasi SP4N-Lapor di Dinas Kependudukan dan Catatan Sipil (Disdukcapil) Kota Samarinda, dengan menitikberatkan pada novelty berupa integrasi complaint management system SP4N-Lapor dengan sistem layanan administrasi kependudukan digital. Tujuannya adalah membuat layanan dokumen kependudukan lebih responsif, transparan dan partisipatif. Metode yang digunakan adalah studi kasus kualitatif dengan analisis dokumentasi layanan. Hasilnya menunjukkan peningkatan akuntabilitas layanan, kecepatan respons terhadap laporan masyarakat, dan penguatan komunikasi antara Disdukcapil dan masyarakat. Tantangan utama termasuk literasi digital warga, keterbatasan infrastruktur dan regulasi data kependudukan yang perlu disinergikan.
Public Perceptions of Male Suicide in Digital Platform: A Youtube Comment Analysis and Its Implications for Mental Health Policy Syari, Suci Fitrah; Habibie, Alfiesyahrianta; Bela, Hafizoh Yuelsa
SERUNAI Vol. 5 No. 2 (2025): SERUNAI
Publisher : IDFoS Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63019/serunai.v5i2.110

Abstract

Male suicide is a critical mental health issue, as suicide rates among men consistently exceed those of women across many countries, including Indonesia. This problem is exacerbated by persistent stigma surrounding emotional expression and men’s reluctance to seek help. Most research on suicide has predominantly focused on psychological and clinical approaches. This study shifts the emphasis toward understanding public perceptions in order to examine how society interprets, stigmatizes, or expresses empathy toward male suicide. In the digital era, YouTube has become a space where the public articulates responses. This study aims to analyze public perceptions of male suicide through comments on the YouTube video “Bangkit Menjalani Hidup Setelah Gagal Bunuh Diri” from the Menjadi Manusia channel and examine their implications for mental health policy. Using a qualitative design, thematic analysis was conducted on more than one thousand public comments selected based on relevance to male suicide. The findings reveal three central themes: (1) Empathy and digital solidarity; (2) Stigma and moral judgment toward male vulnerability; and (3) Critiques of and hopes for mental health policy. These findings indicate that public perceptions are shaped by gendered expectations and structural inequalities in mental health services, contributing to men’s difficulties in recognizing and responding to psychological crises. The study recommends gender-responsive mental health policies that expand service access, strengthen public literacy, and incorporate digital spaces as part of a broader support ecosystem.
Co-Authors Alfiesyahrianta Habibie Ameylia Puspita Rosa Dyah Ayu Arintyas Bela, Hafizoh Yuelsa Dyah Rahayuning Perwitasari Enos Paselle Gusti Naufal Rizky Perdana Hariati Wilmantara, Gilang