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All Journal Prosiding National Conference for Community Service Project JKMP (Jurnal Kebijakan dan Manajemen Publik)
Suci Fitrah Syari
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Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice

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Inovasi Digital untuk Peningkatan Pelayanan Publik : Studi Kasus Penerapan Sp4n-Lapor di Disdukcapil Kota Samarinda Dyah Rahayuning Perwitasari; Enos Paselle; Hariati; Suci Fitrah Syari
National Conference for Community Service Project (NaCosPro) Vol. 7 No. 01 (2025): The 7th National Conference for Community Service Project 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v7i01.11103

Abstract

Penelitian ini mengkaji inovasi digital melalui implementasi SP4N-Lapor di Dinas Kependudukan dan Catatan Sipil (Disdukcapil) Kota Samarinda, dengan menitikberatkan pada novelty berupa integrasi complaint management system SP4N-Lapor dengan sistem layanan administrasi kependudukan digital. Tujuannya adalah membuat layanan dokumen kependudukan lebih responsif, transparan dan partisipatif. Metode yang digunakan adalah studi kasus kualitatif dengan analisis dokumentasi layanan. Hasilnya menunjukkan peningkatan akuntabilitas layanan, kecepatan respons terhadap laporan masyarakat, dan penguatan komunikasi antara Disdukcapil dan masyarakat. Tantangan utama termasuk literasi digital warga, keterbatasan infrastruktur dan regulasi data kependudukan yang perlu disinergikan.
Food Poisoning Risk Analysis in the Free Nutritional Meal Program in Educational Units Based on the Risk Governance Framework: Analisis Risiko Keracunan Makanan Pada Program Makan Bergizi Gratis di Satuan Pendidikan Berbasis Risk Governance Framework Suci Fitrah Syari; Henny Sulistiawati; Nia Heriani
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2067

Abstract

The Free Nutritious Meals (MBG) Program is a national strategic policy to improve the quality of human resources, but its implementation in educational institutions presents food safety risks, particularly food poisoning. Several cases of mass poisoning have occurred, demonstrating that the MBG problem is not merely technical in nature, but rather reflects systemic risks influenced by the interaction between food hazards, student exposure levels, school capacity vulnerabilities, and weaknesses in public policy governance. This study aims to analyze the risk of food poisoning in the MBG program in educational institutions and to map program vulnerabilities in the risk analysis model. The research method used is qualitative based on the Risk governance framework by the International Risk governance Coucil. The analysis is conducted through the stages of pre-risk assessment, risk assessment, risk evaluation, risk management, and risk communication. The results show that the risk of food poisoning in the MBG is still managed reactively, with weak early detection, fragmented roles between actors, limited integration of technical and social data, and low transparency and public participation. Based on these findings, this study produces a Food Poisoning Risk Analysis Model for the MBG Program that is analytical and contextual, based on educational institutions. This model serves as a risk mapping tool to identify critical points of program vulnerability and provides an analytical basis for strengthening food security governance and developing risk-based and sustainable policy mitigation strategies.
Co-Authors Dyah Rahayuning Perwitasari Enos Paselle Hariati Henny Sulistiawati Nia Heriani