Claim Missing Document
Check
Articles

Found 2 Documents
Search

Evaluasi karyawan UMKM Kecil Dalam Menstabilkan Pelayanan Di Risoles Gr.Yummy13 Sri Gina Annisa; Zakky Zamrudi; Syahrial Shaddiq
Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah Vol. 1 No. 5 (2025): Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah (Bulan November 2025)
Publisher : PT. Saha Kreasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64788/ar-rasyid.v1i5.48

Abstract

Culinary micro, small, and medium enterprises (MSMEs) play a crucial role in supporting local economies, particularly by creating job opportunities and maintaining service stability for consumers. However, fluctuations in employee performance often affect the consistency of service quality. This study aims to analyze the role of employee performance evaluation in maintaining service stability within culinary MSMEs. The research employed a descriptive qualitative method, using observations, interviews, and questionnaires distributed to business owners and employees of culinary MSMEs in the study area. Data were analyzed thematically to identify patterns linking performance evaluation systems with service quality. The results indicate that regular, feedback-based, and development-oriented performance evaluations can enhance employee motivation, responsibility, and service consistency. Conversely, evaluations that are unilateral or lack transparency tend to decrease work enthusiasm and lead to unstable service performance. Therefore, implementing participatory performance evaluations is essential to achieve stable and sustainable service delivery in culinary MSMEs.
Analisis Faktor-Faktor Mempengaruhi Produktivitas Karyawan di Purnama 2 Laundry Sri Gina Annisa; Syahrial Shaddiq
Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah Vol. 1 No. 6 (2025): Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah (Bulan Desember 2025)
Publisher : PT. Saha Kreasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64788/ar-rasyid.v1i6.235

Abstract

One important measure of efficient human resource management in service-based firms, especially in micro, small, and medium-sized enterprises (MSMEs), is employee performance productivity. As a small-scale laundry service company, Purnama.2 Laundry must maintain maximum employee efficiency to guarantee client happiness, service quality, and business competitiveness. Analyzing the variables affecting Purnama 2 Laundry employees' performance and productivity is the goal of this study. A survey approach was used in a quantitative study design. Structured questionnaires were used to gather data from all Purnama 2 Laundry staff, and multiple linear regression analysis was used to examine the results. Employee performance productivity is the dependent variable, whereas work motivation, work environment, work discipline, and remuneration are the independent variables that are investigated. The findings show that every independent variable has a statistically significant and favorable impact on worker productivity and performance. According to these results, enhancing employee enthusiasm, fostering a positive work atmosphere, regularly enforcing work discipline, and offering equitable and proportionate compensation are all important ways that human resource management can boost productivity. When developing sustainable methods to improve staff performance and service quality, MSME managers can benefit from the empirical evidence and practical insights provided by this study.