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Analysis of Inpatient Satisfaction at the Aceh Singkil Regional General Hospital -, Adinda
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 2 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i2.531

Abstract

In 2018, the patient satisfaction rate in Indonesia was 42.8%, still below the standard set by the Indonesian Ministry of Health of 95%. Improved healthcare services are necessary to ensure patient satisfaction. Good service quality arises from patient perceptions, who expect the service to meet their expectations. This study aims to analyze inpatient satisfaction at the Aceh Singkil Regional General Hospital. The research method used was quantitative with a cross-sectional approach. The population consisted of 320 patients or their families, with a sample size of 175 people drawn using accidental sampling using a questionnaire. The study was conducted in July 2024. Data were analyzed using univariate, bivariate (chi-square), and multivariate (logistic regression) analyses. 83 (47.7%) respondents were dissatisfied, 128 (73.1%) reported good doctor service, 132 (75.4%) reported good nurse service, and 98 (56.0%) reported good administrative service. There was a correlation between doctor service (p-value 0.014), nurse service (p-value 0.012), and administrative service (p-value 0.000) and patient satisfaction. The most dominant variable influencing patient satisfaction was administrative service (p-value 0.000) with an OR of 8.105. It is hoped that hospitals can improve patient satisfaction by providing friendly and attentive service and training for healthcare staff.
The Influence of Big Five Personality Traits and Gender on College Student Subjective Well-Being -, Adinda
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 2 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i2.554

Abstract

Students face various demands during their education, which can lead to low college student subjective well-being. College student subjective well-being is a person's evaluation of their life, specifically the extent to which their meaningful assessments and affective reactions indicate that their life is desirable and going well. Several factors influence college student subjective well-being, including Big Five personality traits and gender. This study aimed to determine the influence of Big Five personality traits and gender on college student subjective well-being. Data collection methods used demographic data, gender, the College Student Subjective Well-Being Questionnaire, and the Big Five Personality Questionnaire IPIP BMF-50. The subjects were 228 students from the fourth to eighth semesters of Malahayati University, Bandar Lampung. Statistical tests revealed that Big Five personality traits and gender simultaneously influenced college student subjective well-being. Other findings indicate that gender and the personality trait of conscientiousness are the strongest predictors of college student subjective well-being, while neuroticism has no effect on college student subjective well-being. The implications of this research can be used as input for students to actively engage, improve motivation, concentration, and academic performance, and influence student-faculty relationships, potentially fostering more positive interactions and academic support.
The Relationship Between Family Social Support and Self-Efficacy on Flourishing in Malahayati University Students -, Adinda
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 2 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i2.555

Abstract

Students face various new demands in their lives, such as academic pressures and environmental demands. In their lives, students are often faced with various situations that impact their level of flourishing. Family social support and self-efficacy are factors that influence an individual's level of flourishing. Therefore, the purpose of this study was to determine the relationship between family social support and self-efficacy and flourishing in students. The sampling technique used was quota sampling. The subjects were 254 students at Malahayati University. The measurement instruments used were the PERMA Scale, the PSS-FA Scale, and the GSE Scale. The results showed that the level of flourishing in students at Malahayati University was in the moderate category. This may be due to students feeling that their lives were not yet good enough to achieve happiness and satisfaction. A significance value of 0.000 was obtained, with 0.000 < 0.05. This suggests that family social support and self-efficacy simultaneously have a relationship with flourishing. There is a positive relationship between peer social support and personality tendencies toward flourishing in college students.
Analysis of Patient Satisfaction with Third-Class Inpatients at Pertamina Bintang Amin Husada Hospital, Bandar Lampung -, Adinda; Shabrina Elta Kusmana, Airin
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 2 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i2.557

Abstract

The 1945 Constitution of the Republic of Indonesia affirms that everyone has the right to receive health services. Hospitals are one of the health services, and as a health service, a hospital's ability to meet patient needs can be measured by the level of patient satisfaction, which is based on five principles of service quality: tangibles, reliability, responsiveness, assurance, and empathy. Therefore, patients who are satisfied with hospital services will have a positive impact and benefit the hospital, while dissatisfied patients will be detrimental to the hospital. The purpose of this study was to analyze the satisfaction of third-class inpatients at Pertamina Bintang Amin Husada Hospital, Bandar Lampung. This study was quantitative with a cross-sectional design. Accidental sampling was used, selecting 105 respondents who met the inclusion criteria. Data analysis used chi-square analysis and multivariate analysis using logistic regression. The results showed that most of the patients were satisfied, amounting to 63 patients (60%), and the dimensions of the quality of health services in the Hospital were tangible, mostly good, amounting to 66 patients (62.9%), reliability, mostly good, amounting to 61 patients (58.1%), responsiveness, mostly good, amounting to 69 patients (65.7%), assurance, mostly good, amounting to 57 patients (54.3%), and empathy, mostly good, amounting to 58 patients (55.2%). There was a significant relationship between the quality dimensions and patient satisfaction as follows, p-value tangible is <0.001, p-value reliability is <0.001, p-value responsiveness is <0.001, p-value assurance is <0.001, p-value empathy is <0.001. The most dominant variable related to patient satisfaction is the reliability variable with OR = 147,589. In conclusion, there is a significant relationship between tangible, reliability, responsiveness, assurance, and empathy with patient satisfaction at Pertamina Bintang Amin Husada Hospital, Bandar Lampung.
Satisfaction Dimensional Analysis of Mothers with Toddlers Regarding Visits to Integrated Health Posts (Posyandu) During the New Normal Period Zahnia, Siti; -, Adinda
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 2 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i2.558

Abstract

Posyandu provides easy access to basic health services for the community, particularly to reduce maternal and infant mortality rates (MMR) and infant mortality rates (IMR). However, since the COVID-19 pandemic, the number of toddler visits to Posyandu has decreased. The average percentage of toddlers weighed in Lampung Province is 67.5%, and the D/S indicator in Metro City is 72.6%, still below the provincial target of 80%. The purpose of this study is to analyze the satisfaction dimensions of mothers with toddlers regarding visits to Posyandu during the new normal period in the Mulyojati Community Health Center (Puskesmas) in Metro City in 2022. This study was quantitative with a cross-sectional design. The study population was 660 and the sample size was 242. The sampling method used was non-random sampling, purposive sampling, and proportional sampling. Analysis used chi-square and logistic regression. The study found a correlation between satisfaction with the direct evidence dimension (p-value 0.000 OR=2.9), reliability (p-value 0.006 OR=2.1), responsiveness (p-value 0.000 OR=2.8), confidence (p-value 0.000 OR=3.9), and empathy (p-value 0.000 OR=3.3) and visits by mothers with toddlers to integrated health posts (Posyandu) during the new normal period. The assurance dimension was the most dominant variable influencing visits by mothers with toddlers to integrated health posts (Posyandu) during the new normal period (OR=3.3). Local governments should improve the capacity of Posyandu cadres in interpersonal interactions/effective communication with their target audiences and improve their competency in serving infants and toddlers. Support cadres in improving their knowledge and skills by accessing specialized reading materials and holding jamborees for Posyandu cadres.
Evaluation of the Tuberculosis Control Program at the Bandar Lampung City Satellite Inpatient Community Health Center Hasrita Ekasari, Yenni; -, Adinda
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 2 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i2.560

Abstract

Data from the Tuberculosis Information System (SITB) for the TB program estimates that there will be 6,559 new cases of tuberculosis (TB) in Bandar Lampung City in 2022. The Satellite Inpatient Community Health Center identified 842 suspected cases, with 147 cases notified, and 142 treated. The tuberculosis treatment success rate at the Satellite Inpatient Community Health Center is 97%. The purpose of this study was to evaluate the Tuberculosis Control Program at the Bandar Lampung Satellite Inpatient Community Health Center in Bandar Lampung City. This study used qualitative research methods, using an evaluation study to assess the ongoing or past program. Data was collected and compared against TB control standards. The research subjects were interviewed with key informants, primary informants, and triangulation informants. The informant selection technique used purposive sampling. The research was conducted from July 2023 to December 2024. The results of the study were obtained from all information obtained during the research process, including input factors (human resources, TB control methods, funding, equipment and infrastructure), process factors (planning, activity implementation, and reporting), output factors (treatment success rate, suspect screening, treatment success rate, and community participation), outcome factors, and impact factors. The conclusion of this study is the evaluation of the implementation of the TB program at the Satellite Inpatient Community Health Center (Puskesmas Rawat Sat) based on each of the input, process, output, outcome, and impact factors of the TB control program.
Analysis of Factors Influencing Hypertension in the Gedong Tataan Community Health Center Work Area -, Adinda; Muthia Permata, Amara
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 2 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i2.561

Abstract

Hypertension remains a major health problem in the Gedong Tataan Community Health Center. The highest incidence of hypertension was found in the Gedong Tataan Community Health Center out of 15 community health centers in Pesawaran Regency. To address this issue, it is necessary to study the risk factors for hypertension. Hypertension can be caused by several risk factors, such as stress, obesity, physical activity, exposure to cigarettes, and family history. The purpose of this study was to analyze the factors influencing the incidence of hypertension in the Gedong Tataan Community Health Center work area, Gedong Tataan District, Pesawaran Regency, in 2024. This quantitative study used a cross-sectional design. Purposive sampling was used, and 207 respondents met the inclusion criteria. Data analysis used the chi-square test and multivariate analysis using multiple logistic regression. The majority of respondents (115 respondents) had hypertension. 139 people (67.1%) experienced stress, 109 people (52.7%) were not obese, 184 people (88.9%) had moderate and heavy physical activity, 114 people (55.1%) had cigarette exposure, and 120 people (58.0%) had a family history. There was a significant relationship between stress (p-value = 0.002), obesity (p-value = 0.000), physical activity (p-value = 0.036), cigarette exposure (p-value = 0.000), family history (p-value = 0.000) with the incidence of hypertension. The results of the multivariate analysis of obesity were the dominant factor that could influence the incidence of hypertension in the Working Area of ​​the Gedong Tataan Health Center, Gedung Tataan District, Pesawaran Regency in 2024 (OR = 15.67). Conclusion: Stress, obesity, physical activity, exposure to cigarettes, and family history are risk factors associated with hypertension in the Gedong Tataan Community Health Center Work Area, Gedong Tataan District, Pesawaran Regency in 2024.
Co-Authors Hasrita Ekasari, Yenni Muthia Permata, Amara Shabrina Elta Kusmana, Airin Zahnia, Siti