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All Journal Jurnal Ilmu Sosial, Humaniora dan Seni Orasi: Jurnal Ilmu Politik dan Sosial
Patricia, Anggun
Unknown Affiliation
Arts Humanities Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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PNS dan Work From Anywhere: Implikasi Kebijakan Fleksibilitas Kerja di Sektor Publik Ramadhan, Agung; Patricia, Anggun; Permata Sari, Novita; Putri, Rifa Aulya; Hanoselina, Yulia
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 4 No. 3 (2025): November - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v4i3.3912

Abstract

Digital transformation and the experiences during the COVID-19 pandemic have driven significant changes in work patterns within the public sector, including the emergence of the Work From Anywhere (WFA) policy for Indonesia’s civil servants (ASN). This policy is viewed as having the potential to enhance efficiency, productivity, and service quality, although its implementation still faces various structural and cultural barriers. This study aims to analyze the implications of WFA adoption within ASN institutions by examining the factors influencing its effectiveness, its impact on employee performance and public service delivery, and lessons learned from international practices. The research employs a qualitative descriptive method, with data collected through a Structured Literature Review (SLR) based on systematic source selection using strict inclusion and exclusion criteria. The findings reveal that WFA offers several benefits, including increased productivity, time efficiency, improved work-life balance, and reduced operational costs. However, challenges remain, particularly regarding digital infrastructure disparities, technological literacy gaps, a work culture centered on physical presence, and weak performance-based evaluation systems. Lessons from other countries highlight the importance of digital leadership, trust-based organizational culture, and equitable infrastructure development. This study concludes that WFA has the potential to become a catalyst for digital bureaucratic reform, provided it is supported by clear regulations, enhanced ASN capacity, and a gradual and integrated transformation of work culture.
PNS dan Work From Anywhere: Implikasi Kebijakan Fleksibilitas Kerja di Sektor Publik Ramadhan, Agung; Patricia, Anggun; Permata Sari, Novita; Putri, Rifa Aulya; Hanoselina, Yulia
Orasi: Jurnal Ilmu Politik dan Sosial Vol. 2 No. 2 (2025): Orasi: Jurnal Ilmu Politik dan Sosial
Publisher : Inovan Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63217/orasi.v2i2.287

Abstract

Digital transformation and the experiences during the COVID-19 pandemic have driven significant changes in work patterns within the public sector, including the emergence of the Work From Anywhere (WFA) policy for Indonesia’s civil servants (ASN). This policy is viewed as having the potential to enhance efficiency, productivity, and service quality, although its implementation still faces various structural and cultural barriers. This study aims to analyze the implications of WFA adoption within ASN institutions by examining the factors influencing its effectiveness, its impact on employee performance and public service delivery, and lessons learned from international practices. The research employs a qualitative descriptive method, with data collected through a Structured Literature Review (SLR) based on systematic source selection using strict inclusion and exclusion criteria. The findings reveal that WFA offers several benefits, including increased productivity, time efficiency, improved work-life balance, and reduced operational costs. However, challenges remain, particularly regarding digital infrastructure disparities, technological literacy gaps, a work culture centered on physical presence, and weak performance-based evaluation systems. Lessons from other countries highlight the importance of digital leadership, trust-based organizational culture, and equitable infrastructure development. This study concludes that WFA has the potential to become a catalyst for digital bureaucratic reform, provided it is supported by clear regulations, enhanced ASN capacity, and a gradual and integrated transformation of work culture.
Co-Authors Hanoselina, Yulia Permata Sari, Novita Putri, Rifa Aulya Ramadhan, Agung