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Kolaborasi antara Peneliti dan Praktisi: Penelitian Interaktif pada Transformasi Digital di Credit Union Kridha Rahardja Putra, Pande Putu Yuda Raditya Gunasta; Antonius Sumarwan; Titus Odong Kusumajati
Jurnal Bisnis dan Kewirausahaan Vol. 21 No. 3 (2025): JBK-Jurnal Bisnis dan Kewirausahaan
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jbk.v21i3.199-218

Abstract

Research findings of business management academics are often not applicable in solving concrete problems faced by business practitioners. This is due to the academic orientation that prioritize research with strict objectivity, while practitioners require research that address real-world issues. This syudy aims to bridge both interests by offering an interactive research approach. The research was conducted in collaboration with practitioners from Credit Union Kridha Rahardja, focusing on the case of digital transformation, specifically the achievements of the EsCeTe mobile banking application. The research succesfully increased the activation rates of EsCeTe, the frequency of EsCeTe transactions, and the transaction fees of EsCeTe, while also generating knowledge about actors and their capabilities in implementing digital transformation. Additionally, this study outlines the steps involved in condufting interactive research, along with the chalenges and solution to overcome them
KUALITAS PENGUNGKAPAN KEBERLANJUTAN GOTO GROUP DAN IMPLIKASI MANAJERIAL PADA PERUSAHAAN PLATFORM Tandori Tandori; Annisatul Husna; Priya Swayanuar; Peter Johan; Lukas Purwoto; Antonius Sumarwan
Bina Ekonomi Vol. 30 No. 1 (2026): Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan
Publisher : Center for Economic Studies Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/r4tpya47

Abstract

This article examines the quality of GoTo Group's sustainability disclosure and its managerial implications for platform firms. The research uses a qualitative document-based case study drawing on GoTo Group's Sustainability Reports for FY2022, FY2023, and FY2024, all of which were audited or externally verified, including verification by the Science-Based Targets Initiative for the FY2023 report. The analysis is structured around three indicators: measurability, verifiability, and information depth across environmental, social, and governance dimensions. The findings show that GoTo has developed a strong sustainability narrative, but the quality of its disclosure remains uneven. Environmental disclosure still relies heavily on relative metrics without sufficient absolute baselines. The carbon offset initiative (GoGreener) is not fully supported by clear information on fund allocation and independent verification. Social disclosure emphasizes inclusion and partner support, yet provides limited evidence on structural impacts on income stability and risk distribution. Governance disclosure also remains constrained by limited transparency regarding algorithmic mechanisms that are material to platform accountability. These findings suggest that sustainability disclosure in platform firms should be assessed not only by the strength of narrative communication, but also by the quality of indicators, the traceability of evidence, and the clarity of governance arrangements. The article's conceptual contribution lies in showing that sustainability legitimacy in platform firms depends on measurability, verifiability, and information depth as the basis for evaluating disclosure credibility.