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Pratiwi, Eka Melisa
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Computer Science & IT

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PENYEDERHANAAN AKSES LAYANAN TEKNOLOGI PADA PERANCANGAN USER INTERFACE (UI) WEBSITE PADEK.IN DENGAN METODE DESIGN THINKING: Design Thinking, User Interface, UI Prototype, Usability Testing, User Experience Kahar, Novhirtamely; Aminuddin, Fattachul Huda; Pratiwi, Eka Melisa
JURNAL AKADEMIKA Vol 18 No 1 (2025): Jurnal Akademika
Publisher : LP2M Universitas Nurdin Hamzah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53564/3gtb4s58

Abstract

In the era of digital transformation, fast and efficient access to technology services has become a primary need for users. However, interface complexity and a lack of focus on user needs often hinder the use of digital platforms. This study aims to apply the Design Thinking method to the user interface (UI) design of the Padek.In website, with a primary focus on simplifying access to technology services and improving the user experience. This approach is based on diverse user needs, field observations, literature studies, and benchmarking against similar competitors. The research process follows five main stages of Design Thinking: (1) Empathize to explore user needs and obstacles, (2) Define to formulate the core problem, (3) Ideate to generate innovative design solutions, (4) Prototype to create a UI prototype, and (5) Test through usability testing with end users. The result of this process is a prototype UI for the Padek.In website with a simple and intuitive navigation structure, accompanied by complete design documentation and a usability test report.
Co-Authors Aminuddin, Fattachul Huda Novhirtamely Kahar