Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Journal of Hospital Administration and Excellent Health Service
Imelda, Riska
Unknown Affiliation
Humanities Education Health Professions Public Health Veterinary

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
STRATEGI PENINGKATAN MINAT MASYARAKAT TERHADAP LAYANAN PENGANTARAN OBAT (GOBAT) MELALUI PROMOSI EFEKTIF DI RSUD JENDERAL AHMAD YANI Imelda, Riska; Lestari, Rizky Aprilianti; Pertiwi, Windi
Journal of Hospital Administration and Excellent Health Service Vol. 2 No. 2 (2025): Juli 2025
Publisher : Journal of Hospital Administration and Excellent Health Service

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Introduction: Long queues at outpatient pharmacies are a common complaint, prompting RSUD Jenderal Ahmad Yani Metro to launch the Home Drug Delivery (GOBAT) service to improve patient efficiency and comfort. This innovation aligns with the Minimum Service Standards for drug waiting times. However, the utilization rate of GOBAT is still not optimal. Method: This qualitative study involved data identification, problem identification, and root cause analysis using a Fishbone Diagram at RSUD Jenderal Ahmad Yani Metro. Result: The analysis revealed that a lack of promotion and information is the main reason for low public interest in GOBAT. Proposed innovations include X-banners, posters, and optimization of digital media through Instagram podcasts. Conclusion: Effective promotional strategies are expected to increase public awareness, understanding, and interest in GOBAT, contributing to improved hospital service efficiency.
Co-Authors Lestari, Rizky Aprilianti Pertiwi, Windi