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All Journal Journal of Social Science Jurnal Syntax Transformation Journal Of World Science SIGn Journal of Social Science Journal of Comprehensive Science Edunity: Kajian Ilmu Sosial dan Pendidikan INJURITY: Journal of Interdisciplinary Studies Journal of Social Science
Sri Wulandari
Universitas Swadaya Gunung Jati, Indonesia
Religion Humanities Chemistry Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Physics Public Health Social Sciences Other

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Journal : jurnal syntax transformation

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Group Communication Strategies for Resolving Conflicts in KKN (Community Service Program) Activities Wildan Nurbayan; Sri Wulandari; Dian Andriany
Jurnal Syntax Transformation Vol 7 No 6 (2026): Jurnal Syntax Transformation
Publisher : CV. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jst.v7i6.1138

Abstract

KKN (Community Service Program) places students in temporary work groups with diverse backgrounds and personalities, making potential conflicts inevitable. This study aims to identify the process of group communication, identify conflicts that arise in group communication, and analyze group communication strategies in resolving conflicts in KKN activities in Ciledug District, Cirebon Regency, specifically Group 62 Jatiseeng Village and Group 63 Ciledug Kulon Village. This study uses a qualitative descriptive method with data collection techniques through in-depth interviews, participatory observation, and documentation. The results of the study show that the strategies used to manage conflict in KKN activities include deliberation, discussion, and interpersonal communication. The implementation of effective strategies that prioritize openness, empathy, and participation in resolving conflicts can ensure smooth cooperation and the sustainability of KKN activities. This study confirms that conflicts need not be avoided, but can be resolved effectively using appropriate group communication strategies.
Co-Authors Adinda Adz Dzikrya Syainie Aghnia Nurhabibah Crisna Satria Febriana Dian Andriany Faiq Nur Rohman Farida Nurfalah Febriyan Suryo Iman Inggit Nurrohmah Nurliani Rizka Damayanti Shofy Amalia Tri Sasti Rahmawati Welly Wihayati Wildan Nurbayan Zahra Rahmadenia