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All Journal Journal of Modern Approaches to Communication, Humanities, and Academia
Pooveneswaran Nadarajan
Universiti Pendidikan Sultan Idris, Perak, Malaysia
Humanities Education Languange, Linguistic, Communication & Media Other

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Voices in Transition: EFL Learners’ Interaction with AI Tools to Improve Speaking Zahratun Nufus; Pooveneswaran Nadarajan
MATCHA: Journal of Modern Approaches to Communication, Humanities, and Academia Vol. 1 No. 2 (2025): MATCHA: Journal of Modern Approaches to Communication, Humanities, and Academia
Publisher : CV. Akademi Merdeka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70152/matcha.v1i2.208

Abstract

This study explores how English as a Foreign Language (EFL) learners experience and make sense of their interactions with Artificial Intelligence (AI) tools to develop speaking proficiency. Using a narrative inquiry approach, in-depth interviews and reflective journals were collected from 12 learners who regularly used ChatGPT, ELSA Speak, Duolingo, and MySpeaker Rhetorich. Grounded in Sociocultural Theory and Swain’s Output Hypothesis, the analysis examined how AI mediated learners’ cognitive and affective engagement within their Zones of Proximal Development. Findings revealed that AI tools created psychologically safe spaces, reduced speaking anxiety, and provided immediate, precise feedback, fostering greater fluency, accuracy, and learner autonomy. Learners valued AI’s personalization and accessibility but also noted limitations in cultural nuance, humor, and emotional depth, positioning AI as a supplement rather than a substitute for human interaction. This study offers qualitative insights into the affective and social dimensions of AI-mediated speaking practice, highlighting strategies for integrating AI into EFL pedagogy to support both linguistic development and emotional readiness for communication.
Co-Authors Zahratun Nufus