Hengki Yuliansyah
Telkom University, Indonesia

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Developing Value Proposition Design for Sustainable Sharia Banking Training Services in Lampung Hengki Yuliansyah
Review of Multidisciplinary Academic and Practice Studies Vol 1 No 2 (2024): August
Publisher : LPPM STIE KRAKATAU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61401/rmaps.v1i2.132

Abstract

Purpose: This study aims to identify the causes of business performance gaps and design a value proposition for a training and consulting service company in the sharia financial sector in Lampung Province, specifically CV. Akselerasi IndonesiaJuara. Research Methodology: This study employs an exploratory research approach to investigate existing phenomena, identify business challenges, and develop initial insights that lead to the refinement of research questions. A qualitative case study method was applied through interviews, observations, and document analysis involving stakeholders of Islamic banking institutions. Results: The findings indicate that CV. Akselerasi Indonesia Juara needs to develop sustainable training programs because BPRS (Islamic Rural Banks) prefer services that extend beyond classroom-based training. The proposed programs include alumni forums, knowledge-sharing platforms, and continuous mentoring programs to enhance long-term impactand customer engagement. Conclusion: The study concludes that a value proposition design approach helps align training and consulting services with customer needs by creating customized, sustainable, and impact-oriented programs for Islamic banking institutions. Limitation: This study focuses on CV. Akselerasi Indonesia Juara as a training and consulting service provider and examines its value proposition development within the Islamic banking sector in Lampung Province. Contribution: This study contributes by providing a practical value proposition framework for improving business competitiveness in the training and consulting industry, particularly after the challenges caused by the COVID-19 pandemic.
Value proposition design at training and consulting services company in Sharia financial banking Lampung Province at CV. Acceleration Indonesia Juara Hengki Yuliansyah
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 2 (2024): February
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i2.1817

Abstract

Purpose: This study aims to identify the causes of the existing business performance gap and design a value proposition for training and consulting services companies in the Sharia financial sector in Lampung Province at CV. Akselerasi Indonesia Juara. Research Methodology: This research is exploratory, beginning with observations of phenomena and problems and developing initial ideas about them, which then move towards refining the research questions. Results: CV Akselerasi Indonesia Juara has created a sustainable program to provide training services. Because BPRS likes the service, they do not like it when the service is limited to the classroom. Ongoing programs can be created by providing alumni forums, sharing forums, and even ongoing programs. Conclusions: CV Akselerasi Indonesia Juara should extend its training beyond classrooms through sustainable engagement programs while strengthening its divisions and innovating post-pandemic to enhance competitiveness in the sharia financial sector of Lampungn. Limitations: The company, AKIRA, provides training and consulting services to various institutions and companies, including UKMs, and has three divisions: Public Training, In-House Training, and CCC (Coaching, Consulting & Co-management). Contribution: The company faced challenges in developing its business due to the COVID-19 pandemic, which disrupted the training and consulting services industry.