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Abdul Azis Nasution
Universitas Islam Negeri Sumatera Utara
Humanities Biochemistry, Genetics & Molecular Biology Earth & Planetary Sciences Economics, Econometrics & Finance Education Physics Public Health Social Sciences

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ANALISIS DAN PEMODELAN PROSES BISNIS UMKM KAFFAH PARFUME MENGGUNAKAN BPMN UNTUK MENINGKATKAN EFISIENSI OPERASIONAL Silvi Rahmawati; Abdul Azis Nasution; Mira Fathila Sari; Harsya Haryo Prastya; Indah Riski Panjaitan; Ari Sahputra; Rizky Khaliq; Ika Yusnita Sari
JESASI (JURNAL EDUKASI, SAINS, DAN INOVASI) Vol. 2 No. 2 (2025): JESASI (Jurnal Edukasi, Sains, dan Inovasi) edisi November 2025
Publisher : PT. CASA CENDEKIA MEDIA

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Abstract

This study analyzes and models the business processes of UMKM Kaffah Parfume using the Business Process Model and Notation (BPMN) method. The analyzed processes include ordering, raw material procurement, and product delivery. Business process modeling was carried out to represent operational activities and identify inefficiencies affecting organizational performance. Simulation using Bizagi Modeler indicates several areas requiring improvement, particularly in raw material stock management, delivery coordination, and order documentation. The proposed process improvements are expected to enhance operational efficiency and reduce delivery time, thereby supporting better customer satisfaction and overall business management.
Co-Authors Ari Sahputra Harsya Haryo Prastya Ika Yusnita Sari Indah Riski Panjaitan Mira Fathila Sari Rizky Khaliq Silvi Rahmawati