Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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This Author published in this journals
All Journal Jurnal Ilmiah Multidisiplin (JUKIM) Journal of Communication Studies and Society
Ida Nurul Fhatihah
Universitas Gunadarma
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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Implementation Of Public Service Communication By The Lebak Regency Government Through The SP4N-Lapor! Application Ida Nurul Fhatihah; Fitri Dwi Lestari
Jurnal Ilmiah Multidisiplin Vol. 5 No. 01 (2026): Januari: Jurnal Ilmiah Multidisiplin
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jukim.v5i01.2458

Abstract

The advancement of information and communication technology has made it easier for society to interact without the limits of space and time. The utilization of technology in public services is essential to create participatory, accountable, and transparent services, as well as to support competitive government institutions. One of its implementations is the application of SP4N-LAPOR! in Lebak Regency. This application serves as a platform for citizens to convey aspirations and complaints online, integrated in a tiered system. This study aims to examine whether the implementation of SP4N-LAPOR! has met the expectations of both the government and the community. Using Everett M. Rogers’ Diffusion of Innovation theory with a descriptive qualitative method and a post-positivist paradigm, the findings indicate that SP4N-LAPOR! facilitates citizens in reporting and communicating with the government regarding development issues. The application accelerates the flow of information and enhances public involvement. However, socialization efforts need to be strengthened to optimize its utilization. Overall, the implementation of SP4N-LAPOR! has been running well and supports the improvement of public communication.
The Role of Local Journalists in Covering Black Campaign News during the 2024 Banten Gubernatorial Election Ida Nurul Fhatihah; Yanti Trianita
COMMUSTY Journal of Communication Studies and Society Vol. 4 No. 2 (2025)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/commusty.v4i2.6723

Abstract

Indonesia is a democratic country that upholds public participation in elections.During the 2024 Banten Gubernatorial Election, Black Campaigns targeting candidate pairs emerged and posed a threat to the quality of democracy. Digital media played a significant role in the dissemination of political issues, while local journalists were required to maintain professionalism and objectivity. This study aims to explore the roles, challenges, and strategies of local journalists in covering Black Campaign issues. Using Kurt Lewin’s Gatekeeping Theory, the research was conducted through a descriptive qualitative approach with a post-positivist paradigm. The findings indicate that local journalists play a crucial role in maintaining the quality of factual and balanced information despite facing political pressure, social norms, and the dynamics of digital media. The challenges encountered are both technical and social, including public pressure, media algorithm influence, and strong local cultural values. These pressures do not directly alter news content but influence its presentation style to remain ethical and acceptable to the public. To maintain neutrality, journalists apply strict editorial strategies, data verification, and maintain professional distance from sources. Despite external influences from institutions such as the Press Council, the General Elections Commission (KPU), and the Election Supervisory Board (Bawaslu), journalists adhere to journalistic codes of ethics and existing official regulations.
Co-Authors Fitri Dwi Lestari Yanti Trianita