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THE INFLUENCE OF FACILITIES AND INFRASTRUCTURE QUALITY AND HUMAN RESOURCE COMPETENCE ON PATIENT SAFETY WITH SAFETY CULTURE AS AN INTERVENING VARIABLE Ince Rosmini; Dini Indriani S; Leony Martila; M Ahmed; Dian Prawibawa; Vip Paramarta
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i4.4229

Abstract

Patient safety represents a key indicator of healthcare quality, reflecting the ethical and professional responsibility of hospitals to protect patients from harm during medical care. This study aims to analyze the interrelationship between facilities and infrastructure quality and human resource competence on patient safety, with safety culture serving as an intervening variable. A qualitative approach was employed using a case study design, focusing on hospitals that have actively implemented patient safety programs. Data were collected through in-depth interviews, participant observations, and document analysis, and were examined using thematic analysis to identify patterns and relationships among variables. The results show that adequate and well-maintained facilities form the structural foundation for patient safety, while competent healthcare personnel operationalize safety procedures through technical proficiency, clinical decision-making, and ethical responsibility. Safety culture emerges as a mediating force that unites these two components, fostering shared values of open communication, collective learning, and non-punitive responses to errors. The three factors interact synergistically, creating a sustainable safety ecosystem in which infrastructure quality, professional competence, and organizational culture reinforce one another.
ANALYSIS OF THE ROLE OF PSYCHOLOGICAL SAFETY AND LEARNING CLIMATE ON INCIDENT REPORTING BEHAVIOR Ince Rosmini; Kosasih
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 5 (2026): APRIL
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19775844

Abstract

Incident reporting is a crucial component of patient safety systems; however, underreporting remains a persistent issue in healthcare organizations. This study aims to analyze the effect of psychological safety and learning climate on incident reporting behavior among healthcare professionals. A quantitative approach with a cross-sectional design was employed, involving healthcare workers at Hospital X as respondents. Data were collected using structured questionnaires and analyzed using multiple linear regression. The results indicate that psychological safety has a positive and significant effect on incident reporting behavior, suggesting that individuals are more likely to report incidents when they feel safe from blame or negative consequences. Learning climate also shows a positive and significant effect, indicating that a supportive environment that promotes learning and non-punitive responses to errors enhances reporting practices. Simultaneously, both variables significantly influence incident reporting behavior. The coefficient of determination (R²) shows that 50.7% of the variation in reporting behavior can be explained by psychological safety and learning climate.