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All Journal Didaktik : Jurnal Ilmiah PGSD STKIP Subang ISTIKHLAF: Jurnal Ekonomi, Perbankan & Manajemen Syariah Optimal: Jurnal Ekonomi dan Manajemen
Jon Kenedi
Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi
Religion Economics, Econometrics & Finance Education Library & Information Science Social Sciences

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STRATEGI PENGEMBANGAN BISNIS BUMNAG GASTRA NAGARI GADUT KECAMATAN TILATANG KAMANG KABUPATEN DITINJAU DARI PERSPEKTIF EKONOMI ISLAM MHD. Fakhri Fauzi; Jon Kenedi
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 11 No. 01 (2025): Volume 11 No. 01 Maret 2025 In Proccess
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v11i01.5673

Abstract

This research aims to find out how the business development strategy of BUMNag Gastra Nagari Gadut is viewed from an Islamic economic perspective. The type of research the author uses is field research and uses qualitative research methods. Data collection techniques used through interviews, observation and documentation. The data analysis technique used is descriptive qualitative. The stages carried out are data reduction, data presentation, and conclusion drawing. The results of research conducted in the field can be concluded that BUMNag Gastra has a strategy to develop its business by optimizing existing income by creating business innovation and creativity and diligently evaluating performance periodically so that it is beneficial for the welfare of the community and in the future its business units have good development.
Pengaruh Penanganan Keluhan dan Kualitas Produk Terhadap Kepuasan Anggota Pembiayaan Murabahah Koperasi Pegawai Negeri Banuhampu Sungai Puar Mela Azmardiah; Jon Kenedi
ISTIKHLAF: Jurnal Ekonomi, Perbankan dan Manajemen Syariah Vol. 8 No. 1 (2026): (Maret 2026)
Publisher : Institut Agama Islam Yasni Bungo Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51311/istikhlaf.v8i1.1340

Abstract

Abstract This study aims to identify the extent to which complaint handling and product quality influence the satisfaction of murabahah financing members at the Banuhampu Sungai Puar Civil Servants Cooperative. The research background arises from member complaints regarding the cooperative’s policy of refusing to process refinancing requests for murabahah financing. Such refusal reflects compliance with DSN Fatwa No. 89/DSN-MUI/XII/2013 on Islamic refinancing, which does not permit murabahah refinancing through the same contract. The study employs a quantitative correlational approach by distributing online questionnaires to 42 murabahah financing members. Sampling uses a saturated sampling, while data analysis is conducted with SPSS Version 26. The findings reveal: (1) Complaint handling (X1) has a positive but insignificant partial effect on member satisfaction (Y), with a value of 0.176 < 2.022 and significance level of 0.861 > 0.05. (2) Product quality (X2) has a positive and significant partial effect on satisfaction (Y), with a value of 10.359 > 2.022 and significance level of 0.000 < 0.05. (3) Complaint handling (X1) and product quality (X2) simultaneously exert a positive and significant effect on satisfaction (Y), with a value of 96.897 > 3.24 and significance level of 0.000 < 0.05. The coefficient of determination (R²) is 0.832, indicating that 83.2% of murabahah member satisfaction can be explained by complaint handling and product quality, while the remaining 16.8% is influenced by other variables outside this regression model. Keyword: Customer Satisfaction, Complaint Handilng, Murabahah Financing, Quality of Product.
Strategi Pengelolaan Objek Wisata Berbasis Prinsip Manajemen Bisnis Syariah di Taman Panorama Baru Kota Bukittinggi Muhammad Farhan; Jon Kenedi
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 5 No. 4 (2025): Desember OPTIMAL: Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v5i4.7870

Abstract

This research is motivated by obstacles in developing tourism management strategies that impact the economy of the surrounding community. The under-management of tourism potential presents a challenge for managers and the local community to improve their welfare. This study aims to determine the application of Sharia-based business management and management strategies to increase tourist visits and business revenue at the Taman Panorama Baru tourist attraction. This tourist attraction has significant potential for development, but there are several management challenges that need to be addressed. This study used a qualitative method with a case study approach to explore information related to Sharia-based tourism management and the factors influencing its success. The results indicate that the success of this tourist attraction is influenced by several key factors, namely independent management (community self-help) that strengthens internal strengths, and makes Taman Panorama Baru a popular destination by early 2024. The implementation of Sharia-based business management has met the criteria for halal tourism, including the provision of halal culinary delights, clean and comfortable facilities, and regular religious activities carried out by the local community. In addition, the availability of continuously developing facilities and infrastructure also attracts tourists and strengthens local economic cooperation. Through collaboration between tourism managers and the community, this attraction has successfully increased its appeal to both domestic and international tourists and strengthened the local economy. This research provides a significant contribution to the development of Sharia-compliant tourism management strategies, which can serve as a reference for other tourism managers in creating competitive destinations that provide sustainable economic benefits.
Co-Authors Mela Azmardiah MHD. Fakhri Fauzi Muhammad Farhan