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Benny Hutahayan
Universitas Brawijaya, Indonesia
Religion Arts Humanities Computer Science & IT Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Physics Social Sciences Veterinary Other

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The Effect of Training, Compensation, and Work Environment on Job Satisfaction and Employee Performance in a Telecommunications Company Novita Tasya Sabila; Endang Siti Astuti; Benny Hutahayan
Jurnal Sipakatau: Inovasi Pengabdian Masyarakat Vol. 3 No. 3 (2026): April
Publisher : PT. Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/sipakatau.v3i3.601

Abstract

Purpose: This study aims to analyze the effect of training, compensation, and work environment on job satisfaction and employee performance in a telecommunications company in East Java, with job satisfaction examined as a mediating variable. Design/Methodology: This research uses a quantitative explanatory approach involving 193 employees in the Prepaid Channel Division of PT Indosat Ooredoo Hutchison. A total of 130 valid responses were obtained through proportionate stratified random sampling. Data were collected using structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). Findings: The results show that training, compensation, and work environment have a positive and significant effect on job satisfaction and employee performance. Job satisfaction also has a significant positive effect on employee performance and partially mediates the relationship between the independent variables and employee performance. Research Limitations: This study is limited by its cross-sectional design, which does not capture changes in employee perceptions over time, and by its focus on a single organizational unit within one telecommunications company, which may limit generalizability. Originality/Value: The novelty of this research lies in the integration of formative measurement indicators tailored to a post-merger telecommunications context, providing a more detailed decomposition of human resource practices into actionable managerial components rather than treating them as single-dimensional constructs.
Emerging Trends in Rural Governance: A Bibliometric Analysis of Policies and Strategies for Developing Underprivileged Villages Yandri Susanto; Suwarno Suwarno; Benny Hutahayan
Lex Publica Vol. 11 No. 2 (2024)
Publisher : APPTHI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58829/lp.11.2.2024.270

Abstract

This study investigates emerging trends in rural governance, focusing on policies and strategies for the development of underprivileged villages. A bibliometric analysis of relevant publications from 2020 to 2024 was conducted to identify key patterns and trends in rural governance research. The findings highlight the significance of decentralization, community empowerment, and participatory governance in enhancing rural development. Key challenges, such as poverty, geographic isolation, and limited infrastructure, are emphasized as barriers to sustainable growth in underprivileged villages. The study also explores the role of leadership, stakeholder engagement, and digital technologies in improving governance capacity. A holistic approach integrating evidence-based policy-making, local community involvement, and technological advancements is recommended to address these challenges. The research offers insights into the global context of rural governance, with Indonesia emerging as a key focus for development strategist.
Co-Authors Endang Siti Astuti Novita Tasya Sabila Suwarno Suwarno Yandri Susanto