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All Journal Benih : Journal of Midwifery
Widia Astuti Tanjung
Sekolah Tinggi Ilmu Kesehatan Darmo, Medan
Health Professions Medicine & Pharmacology Nursing Public Health

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THE INFLUENCE OF PUBLIC PERCEPTION OF SERVICE QUALITY ON THE UTILIZATION OF PRIMARY HEALTH SERVICES AT SIMALINGKAR COMMUNITY HEALTH CENTER IN 2025 Cahya Cahya; Ristika Julianty.S; Widia Astuti Tanjung
Benih : Journal of Midwifery Vol. 4 No. 01 (2025): Benih : Journal of Midwifery
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/benih.v4i01.329

Abstract

Simalingkar Health Center is one of the facilities closest to the community, which is equipped with professional health workers. This study aims to determine the factors of service quality according to community perceptions that influence the utilization of basic health services at Simalingkar Health Center. The study was conducted in March - May 2025. This study is an explanatory research type with a cross-sectional approach while the population is the entire population in the Simalingkar Health Center work area with a sample of 72 people taken by random sampling. From the results of univariant & bivariate analysis using linear regression tests that there is a significant effect of service comfort on the utilization of basic health services p (0.000), there is an effect of service information on the utilization of basic health services p (0.009), while service continuity p (0.394), service efficiency p (0.391), and security p (0.480) and human rights in service p (0.685) do not affect the utilization of basic health services at Simalingkar Health Center. The seven dimensions assessed in this study were stated as moderate (continuity, efficiency, security, human rights, comfort, access and information). There is a need to improve the quality of service, especially in the areas of service comfort, service information, service access, without ignoring the other 4 dimensions (continuity, efficiency, security, human rights) in health services in order to realize quality health services as expected to create a prosperous society.
Community Service in Quality of Service for Utilization of Basic Health Services in Medan Tuntungan District Cahya cahya; Ristika Julianty.S; Widia Astuti Tanjung
Benih : Journal of Midwifery Vol. 4 No. 01 (2025): Benih : Journal of Midwifery
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/benih.v4i01.334

Abstract

Utilization of Health Centers can be interpreted as a concept that is applied to provide services in the long term and continuously carried out to the community. As the most basic need. The purpose of this Community Service Program is to see Community Education About the Utilization of Health Centers in Optimizing Public Health Services in Medan Tuntungan District. Based on the results of a survey conducted on June 17, 2025 at the Medan Tuntungan. District Increasing Public Awareness by Providing an understanding to the community about the importance of utilizing health center services to improve their health and welfare. Building Community Independence in Health by Encouraging the community to be more independent in maintaining their health, by utilizing health center services as partners in maintaining health. This service reveals that Health services have a very important role in maintaining public health, especially when sick, where the community's need for health services will be met and health financing will be more secure with health insurance.
Community Empowerment in Preventing Stunting in Children in Boang Manalu Village, Pakpak Bharat Regency Widia Astuti Tanjung; Violent Violent
Benih : Journal of Midwifery Vol. 4 No. 01 (2025): Benih : Journal of Midwifery
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/benih.v4i01.337

Abstract

Community empowerment in preventing stunting must involve various parties, including local governments, health workers, community leaders, and families. This can be done by increasing access to quality health, nutrition, and sanitation services in Boang Manalu Village, Pakpak Bharat Regency. Health workers also have an important role in community empowerment. They can provide education and training to the community about the importance of balanced nutrition, introduction to complementary feeding, and the importance of a healthy diet. In addition, they can also monitor and evaluate the nutritional status of children in Boang Manalu Village, Pakpak Bharat Regency. Based on the results of a survey conducted on December 19, 2024 in Boang Manalu Village, Families need to be aware of the importance of preventing stunting and adopting a healthy and nutritious diet for their children. In addition, they need to access and health services related to stunting prevention, such as immunization, exclusive breastfeeding, and complementary feeding. By making community empowerment efforts in preventing stunting in Boang Manalu Village, Pakpak Bharat Regency, it is hoped that it can reduce the prevalence of stunting in the area. This has a positive impact on the growth and development of children in Boang Manalu Village, Pakpak Bharat Regency, as well as improving their quality of life and future.
Co-Authors Cahya Cahya Ristika Julianty.S Violent Violent