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All Journal Journal of Innovation Research and Knowledge Journal of Economics and Social Sciences
Rinawati Rinawati
Universitas Adhirajasa Reswara Sanjaya, Bandung
Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Social Sciences

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The Effect of Compensation and Career Development on the Quality of Work Life in Nurses at Syiah Kuala University Teaching Hospital Desi Ismayanti; A. Rohendi; Rinawati Rinawati
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.1176

Abstract

This study aims to analyze the effect of compensation and career development on the Quality of Work Life (QWL) among nurses at the Teaching Hospital of Syiah Kuala University. This research employed a quantitative approach with a survey method. The study involved 40 respondents consisting of civil servants and contract nurses. Data were collected using an online questionnaire with a Likert scale of 1-5 and analyzed using multiple linear regression with SPSS version 27. The results show that partially, compensation has a positive and significant effect on nurses’ Quality of Work Life with a significance value of 0.003 (<0.05). Similarly, career development has a positive and significant effect on Quality of Work Life with a significance value of 0.001 (<0.05). Simultaneously, compensation and career development have a significant effect on Quality of Work Life (F-value = 10.049; significance <0.001). These findings confirm that fair compensation systems and equitable career development programs can improve nurses’ work-life quality at the Teaching Hospital of Syiah Kuala University. It is recommended that hospital management regularly review compensation policies and expand career development opportunities to create a more productive, fair, and human-centered work environment.
STRATEGI MANAJEMEN FARMASI UNTUK MENINGKATKAN EFISIENSI PELAYANAN DI RS R. D. KANDOU MANADO Ardelia Emily; Endang Komara; Rinawati Rinawati
Journal of Innovation Research and Knowledge Vol. 5 No. 8 (2026): Januari 2026
Publisher : Bajang Institute

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Abstract

An efficient pharmacy service is a crucial component of the hospital care system because it directly affects service quality and patient safety. This study aims to identify and formulate an integrated pharmacy management strategy to improve service efficiency at R. D. Kandou General Hospital Manado, focusing on inefficiencies in drug distribution flows, delays in the procurement of medicines and consumables, and limited integration between the pharmacy information system and the Electronic Medical Record (EMR). The research uses a qualitative approach with a case study design and purposive sampling of 11 informants representing pharmacy staff, medical staff, and support management. Data were collected through in-depth interviews, observation of service flows, and document review, then analyzed using thematic analysis. The findings reveal process waste (duplicate documentation, manual queuing and communication), occurrences of stockout due to a non-anticipatory pharmacy supply chain management, and suboptimal EMR–pharmacy integration that leaves coordination heavily dependent on phone calls and instant messaging. The study concludes that an integrated pharmacy management strategy is required, combining workflow improvement based on Lean–Six Sigma, strengthened supply chain management with a stock early warning system, and accelerated EMR–pharmacy integration within the Hospital Information System (HIS/SIMRS) framework, all supported by effective change management and enhanced human resource capacity.
Co-Authors A. Rohendi Ardelia Emily Desi Ismayanti Endang Komara