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Zufriani
Institut Agama Islam Negeri Kerinci
Law, Crime, Criminology & Criminal Justice

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Pendekatan Preventif dan Represif terhadap Perlindungan Hak-hak Konsumen dalam Transaksi E-Commerce Pitriani Pitriani; Zufriani; Darlius
Jurnal Hukum Lex Generalis Vol 6 No 4 (2025): Tema Hukum Perdata dan Kenotariatan
Publisher : CV Rewang Rencang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56370/jhlg.v6i4.1673

Abstract

This research aims to analyse the protection of consumer rights in the context of E-commerce transactions, with a focus on preventive and refressive aspects. The subject matter raised is how the protection of consumer rights can be realised in e-commerce transactions. To answer the problem, a normative juridical research approach is used with two main approaches, namely conceptual approach and statutory approach. The research findings reveal that the protection of consumer rights in E-commerce transactions can be realised through preventive approaches such as guidance, supervision, and protection by the government to consumers. In addition, a repressive approach can also be taken to resolve E-commerce transaction disputes involving international and national aspects that include non-litigation and litigation mechanisms.
Co-Authors darlius Pitriani Pitriani