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All Journal Hut Publication Business and Management
Kamila Nurul Marhamah
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Economics, Econometrics & Finance

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The Influence of Self-Efficacy and Organizational Citizenship Behavior (OCB) on Employee Performance Through Work Motivation as an Intervening Variable at the Banjarmasin City Education Office Kamila Nurul Marhamah; Prima Jaya, Fanlia; Alfiannor, Alfiannor
Hut Publication Business and Management Vol. 5 No. 3 (2025): Hut Publication Business and Management
Publisher : PT. Hanken Sukses Jaya

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Abstract

This study examines the effect of Self-Efficacy and Organizational Citizenship Behavior (OCB) on employee performance through work motivation as an intervening variable at the Department of Education in Banjarmasin City. The research uses a quantitative approach with survey methods. A total of 74 respondents, consisting of civil servants, were selected as samples using proportional sampling techniques. The data were analyzed using Structural Equation Modeling (SEM) with SmartPLS. The results show that Self-Efficacy has a positive and significant effect on both work motivation and employee performance. OCB has a significant positive effect on work motivation but does not directly affect employee performance. Work motivation acts as an intervening variable linking Self-Efficacy and OCB with employee performance. The findings indicate the importance of strengthening employees’ self-belief and voluntary behavior through motivational improvement programs to enhance performance in public institutions.
Co-Authors Alfiannor, Alfiannor Prima Jaya, Fanlia