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All Journal Komunikator Jurnal Studi Komunikasi Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi
sabarofek, luis armando
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Arts Humanities Languange, Linguistic, Communication & Media Social Sciences

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Analysing Digital Transformation in Indonesia: the Government's Role in Improving Public Services for Economic Activity sabarofek, luis armando; Nurmandi, Achmad; Younus, Muhammad
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i2.1335

Abstract

This study examines the strategic role of the Indonesian government in promoting digital transformation as a key instrument for improving public services and supporting economic activities. While previous studies have widely discussed digital transformation from technological and administrative efficiency perspectives, limited attention has been given to its direct impact on community-based economic activities. Addressing this gap, the study aims to analyze government digital policy strategies, evaluate the implementation of digital public services, and assess their contribution to creating a more inclusive and responsive economic environment. A qualitative descriptive-analytical approach is employed, supported by bibliometric analysis using secondary data from the Scopus database. Documents published between 2015 and 2025 were analyzed using RStudio to identify publication trends, dominant themes, and knowledge structures related to digital transformation in the public sector. The findings reveal a significant increase in global research on digital transformation, with an annual growth rate, indicating its growing relevance in governance and economic development. Digital transformation is found to represent a structural shift in public service delivery rather than merely technological adoption. In Indonesia, government-led digital initiatives have improved bureaucratic efficiency, expanded market access, and supported the growth of digital economic actors, particularly MSMEs and startups. This study concludes that digital transformation plays a crucial role in strengthening public service performance and accelerating inclusive economic growth. The findings provide theoretical contributions to digital governance literature and practical insights for evidence-based policymaking in Indonesia.
Analysing Digital Transformation in Indonesia: the Government's Role in Improving Public Services for Economic Activity sabarofek, luis armando; Nurmandi, Achmad; Younus, Muhammad
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i2.1335

Abstract

This study examines the strategic role of the Indonesian government in promoting digital transformation as a key instrument for improving public services and supporting economic activities. While previous studies have widely discussed digital transformation from technological and administrative efficiency perspectives, limited attention has been given to its direct impact on community-based economic activities. Addressing this gap, the study aims to analyze government digital policy strategies, evaluate the implementation of digital public services, and assess their contribution to creating a more inclusive and responsive economic environment. A qualitative descriptive-analytical approach is employed, supported by bibliometric analysis using secondary data from the Scopus database. Documents published between 2015 and 2025 were analyzed using RStudio to identify publication trends, dominant themes, and knowledge structures related to digital transformation in the public sector. The findings reveal a significant increase in global research on digital transformation, with an annual growth rate, indicating its growing relevance in governance and economic development. Digital transformation is found to represent a structural shift in public service delivery rather than merely technological adoption. In Indonesia, government-led digital initiatives have improved bureaucratic efficiency, expanded market access, and supported the growth of digital economic actors, particularly MSMEs and startups. This study concludes that digital transformation plays a crucial role in strengthening public service performance and accelerating inclusive economic growth. The findings provide theoretical contributions to digital governance literature and practical insights for evidence-based policymaking in Indonesia.
The influence of media in the digital democracy in Indonesia sabarofek, luis armando; Rahmawati, Dian Eka
Jurnal Studi Komunikasi Vol. 10 No. 1 (2026)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jsk.v10i1.11259

Abstract

This study examines how digital media reshape democratic quality in Indonesia by transforming information flows, public opinion formation, civic participation, and government accountability within the digital public sphere. Rather than treating these dimensions separately, this research adopted the concept of democratic quality to capture the broader systemic impact of digital communication on contemporary democracy. This study combined bibliometric and qualitative approaches to provide both a macro-level mapping and an in-depth thematic interpretation. Bibliometric data were collected from the Scopus database covering the period 2020–2025, using PRISMA procedures, resulting in 56 core publications. VOSviewer was used to identify research clusters and intellectual trends, while NVivo 12 Plus supported qualitative thematic analysis. The findings indicate a dominant shift in global research from early concerns with digital participation and public engagement toward growing attention to algorithmic power, disinformation, polarisation, and platform governance. In the Indonesian context, digital media simultaneously expands democratic inclusion through increased participation and transparency, while also weakening deliberative quality due to misinformation, echo chambers, and low digital literacy. This study highlights that platform algorithms and information governance increasingly shape the trajectory of digital democracy. This research contributes to communication studies by offering an integrated framework for understanding how digital media restructure democratic quality in the evolving digital public sphere.
Transforming Communication Patterns in Digital Society through Social Media Sabarofek, Luis Armando; Mutiarin, Dyah
Komunikator Vol. 18 No. 1 (2026)
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jkm.v18i1.28655

Abstract

This study examines how social media transforms communication patterns in digital society, shifting from traditional interaction to networked, participatory communication. Using a descriptive qualitative approach, this research conducts a systematic literature review guided by the PRISMA framework and draws on data from Scopus-indexed publications. NVivo 12 Plus was employed to identify key themes and relationships across the literature. The findings reveal that social media functions not only as a communication tool but as a dynamic communication ecosystem that fosters participation, strengthens social connectivity, and reshapes digital culture. Dominant themes include communication, media, civic engagement, and digital literacy, indicating the growing influence of social media in structuring human interaction. The study also highlights critical challenges, including issues of privacy, ethics, and unequal digital literacy. Overall, this research contributes to the development of digital communication studies by providing a contextual understanding of social media’s role in Indonesia and offering insights for future policy and research on sustainable digital communication ecosystems.
Co-Authors Achmad Nurmandi Dian Eka Rahmawati, Dian Eka Dyah Mutiarin, Dyah Younus, Muhammad