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All Journal Socius: Social Sciences Research Journal
Nufus, Noni Nabilatun
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Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

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Tata Kelola SDM Pemerintah dalam Pengelolaan Website OPD: Studi Kasus Diskominfo Kota Serang Anggraini, Nandita; Khanifah, Laeli Nur; Marsyaro, Umina; Destriana, Laras; Nufus, Noni Nabilatun
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 6 (2026): Januari
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18181818

Abstract

This study examines the human resource governance of the Serang City Government in managing the website of the Regional Apparatus Organization (OPD), which plays a crucial role in public information disclosure. The urgency of this research arose due to the inactivity of many OPD websites, hindering transparency and accountability. This study uses Sedarmayanti's Good Governance theory as the basis for analysis, encompassing participation, transparency, accountability, effectiveness, and law enforcement. The research method used was qualitative with a phenomenological approach to explore the experiences of website managers and the public. The results indicate that the main obstacles lie in human resource capacity, multiple tasks, minimal training, and weak coordination.
Co-Authors Anggraini, Nandita Destriana, Laras Khanifah, Laeli Nur Marsyaro, Umina