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All Journal JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)
Jayanto, Syawalian Rais Dwi
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Computer Science & IT Decision Sciences, Operations Research & Management

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Sentiment Analysis on X, TikTok, and Instagram on Indonesian Capital relocation using Support Vector Machine Jayanto, Syawalian Rais Dwi; Suprihadi, Suprihadi
Journal of Information System Research (JOSH) Vol 7 No 2 (2026): January 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v7i2.8839

Abstract

This study examines public sentiment toward Indonesia’s new capital city, Ibu Kota Nusantara (IKN), across three major social media platforms: X, TikTok, and Instagram. The research aims to identify how public perceptions differ across platforms and to understand their implications for policy communication. A total of approximately 6,000 user comments collected up to March 2025 were processed through standard text-mining procedures, including cleaning, tokenization, stop-word removal, and stemming. The text data were converted into numerical features using the Term Frequency–Inverse Document Frequency (TF-IDF) technique and classified using a linear Support Vector Machine (SVM) model. Model evaluation with a 20% hold-out test set yielded an accuracy of 90.23% and a macro F1-score of 0.8905. The analysis shows that overall sentiment toward IKN is predominantly positive, with Instagram and TikTok generating more supportive narratives, while X displays a higher concentration of critical or negative comments. These findings highlight significant platform-specific differences that can inform more effective public communication strategies regarding the IKN project.
Co-Authors Suprihadi