Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Journal of Artificial Intelligence and Digital Business
Yohana, Febrita
Unknown Affiliation
Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Leadership Style, Work Environment, and Compensation as Determinants of Employee Performance in the Primary Tax Service Office Surabaya Pabean Cantikan Yohana, Febrita; Purwanto, Purwanto; Rahayu, Sri; Fitrianty, Rifda
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.4785

Abstract

This study analyzes the combined effects of Leadership Style, Work Environment, and Compensation on the performance of employees at the Primary Tax Service Office (KPP) Pratama Surabaya Pabean Cantikan, positioning human capital as a pivotal element in organizational achievement. The research involved all 79 employees in 2025 using a total sampling approach, with data obtained from questionnaires, interviews, direct observations, and organizational documentation. Multiple linear regression analysis, alongside tests for normality, reliability, multicollinearity, and heteroscedasticity, ensured the robustness of findings. Results demonstrate that leadership practices, employing both transactional and transformational techniques, enhance motivation, provide direction, and recognize staff contributions, improving overall performance. A conducive work environment with ample space, ergonomic setups, and supportive co-worker interactions reduces stress and enables employees to focus, increasing productivity. Compensation, including financial incentives and essential non-monetary benefits such as fieldwork vehicles, technology, and communication tools, further facilitates efficient task completion. The integration of these factors has a significant positive impact on employee performance, emphasizing that a holistic HR management approach is critical in public sector settings. Practical implications suggest consistent communication of institutional goals, application of balanced leadership methods, optimization of workspace conditions, and implementation of recognition and reward systems to foster employee engagement, accountability, and effective service delivery.
Co-Authors Fitrianty, Rifda Purwanto Purwanto SRI RAHAYU