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All Journal Jurnal Komputer dan Teknologi (JUKOMTEK)
Siregar, Habibah Zahra
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Computer Science & IT Library & Information Science

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PERSEPSI PENGGUNA TERHADAP PENERAPAN AI UNTUK ANALISIS KOMENTAR MEDIA SOSIAL Rizkita, Amanda Putri; Octavianta, Nadine; Siregar, Habibah Zahra; Syifa, Salsabilla Khairus; Handayani, Dila
Jurnal Komputer dan Teknologi Vol 5 No 1 (2026): JUKOMTEK JANUARI 2026
Publisher : Yayasan Pendidikan Cahaya Budaya Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64626/jukomtek.v5i1.552

Abstract

This study examined user views on the use of artificial intelligence (AI) to analyze comments on Indonesian-language social media. Of the 50 respondents, 92% said AI was useful for understanding public opinion, while 8% still doubted the accuracy of the analysis results. While 88% felt AI could speed up the process of recognizing sentiment in comments, 74% felt the technology did not fully understand Indonesian casual language and social context. Furthermore, 81% agreed that the use of AI should be ethically supervised to prevent errors in data interpretation and use. The results showed that users generally held a positive and optimistic view of the future of AI, although adjustments were still needed regarding language and user ethics in Indonesia's digital world.
Co-Authors Handayani, Dila Octavianta, Nadine Rizkita, Amanda Putri Syifa, Salsabilla Khairus