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All Journal Ekopedia: Jurnal Ilmiah Ekonomi
Sofwa, Ayesa Aulia
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Economics, Econometrics & Finance

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Mengelola Risiko Kos-Kosan Mahasiswa dengan Pendekatan ISO 31000: Studi Kasus Sekitar Kampus Bandung Sofwa, Ayesa Aulia; Putri, Sanita; Pratiwi, Lanina; Amelia, Siska; Alfiana, Alfiana
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/0dhned71

Abstract

This study examines the implementation of ISO 31000–based risk management in boarding house businesses located in a developing suburban area in Bandung Regency. Boarding house operators commonly face risks such as delayed rental payments, facility damage, fluctuating occupancy, legal and administrative issues, and building safety concerns. Using a qualitative descriptive method and a case study approach, this research identifies, analyzes, evaluates, and treats risks according to ISO 31000 principles. The results show that the main risks include financial, operational, legal, tenant-related, and environmental safety risks. Recommended mitigation strategies include digital payment systems, routine facility maintenance, written rental agreements, improved security, and emergency procedures. Applying structured risk management enhances business continuity, service quality, and tenant trust.
Penerapan Manajemen Risiko Berbasis ISO 31000 pada Laundry Service: Studi Kasus Laundry Service Prima Wush Yaperta, Sanita Putri; Sofwa, Ayesa Aulia; Pratiwi, Lanina; Amelia, Siska; Alfiana, Alfiana
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/5vry8b30

Abstract

Penelitian ini bertujuan untuk menganalisis penerapan manajemen risiko berbasis ISO 31000:2018 pada usaha jasa laundry dengan menggunakan Laundry Service Prima Wush sebagai studi kasus. Penerapan manajemen risiko menjadi sangat penting dalam menghadapi ketidakpastian operasional, persaingan usaha, serta risiko yang berkaitan dengan kualitas layanan dan kepuasan pelanggan. Penelitian ini menggunakan metode deskriptif kualitatif dengan pendekatan studi kasus melalui tahapan identifikasi risiko, analisis risiko, evaluasi risiko, dan mitigasi risiko sesuai dengan prinsip-prinsip ISO 31000. Hasil penelitian menunjukkan bahwa Laundry Service Prima Wush menghadapi beberapa risiko utama, antara lain keterlambatan proses pencucian, kerusakan atau kehilangan pakaian pelanggan, penetapan harga yang kurang kompetitif, serta kelelahan karyawan akibat beban kerja yang tinggi. Melalui penerapan manajemen risiko berbasis ISO 31000, perusahaan mampu menerapkan strategi mitigasi seperti perawatan mesin secara berkala, diversifikasi pemasok bahan pembersih, peningkatan standar operasional prosedur (SOP), serta pengelolaan jadwal kerja karyawan yang lebih efektif.
Penerapan Manajemen Risiko Berbasis ISO 31000 Pada UMKM Jasa Les Calistung & Mengaji Rumahan : Studi Kasus Rumah Calistung Ceria Amelia, Siska; Pratiwi, Lanina; Sofwa, Ayesa Aulia; Yaperta, Shanita Putri; Alfiana, Alfiana
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/58dnw125

Abstract

This study aims to analyze the implementation of ISO 31000–based risk management in a home-based micro tutoring business, with a case study of Rumah Calistung Ceria. This research employs a qualitative descriptive approach through observation, interviews, and simple documentation. The risk management process follows the ISO 31000 framework, including risk identification, risk analysis, risk evaluation, and risk treatment. The results show that the business faces 40 identified risks originating from learning activities, operational processes, human resources, financial aspects, and communication and reputation. Several risks are classified as high and very high, particularly sudden student absences, frequent schedule changes, communication issues with parents, tutor fatigue, and limited learning space. The application of ISO 31000 assists the tutoring business in prioritizing risks and developing structured mitigation strategies, thereby improving service quality, learning safety, communication effectiveness, and long-term business sustainability.
Co-Authors Alfiana Alfiana Pratiwi, Lanina Putri, Sanita Siska Amelia, Siska Yaperta, Sanita Putri Yaperta, Shanita Putri