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All Journal Ekopedia: Jurnal Ilmiah Ekonomi Indonesia Economic Journal
Mahmuddin, Anggi
Unknown Affiliation
Economics, Econometrics & Finance

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Penerapan Manajemen Risiko pada Usaha Mikro: Studi Kasus UMKM Galon Isi Ulang “Biru” Kartiwa, Mohammad Ramadhika Gautama; Kamil, Afrian Insan; Mahmuddin, Anggi; Zaki, Muhamad; Alfiana, Alfiana
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/97g8vj52

Abstract

This study aims to assess the condition of the “Biru” refill-gallon business through SWOT analysis and risk identification. The research uses a qualitative descriptive method based on observations and employee interviews. The findings show that “Biru” has several strengths, including affordable prices, a strategic location in a densely populated area, RO and UV filtration technology, and convenient delivery services. However, the business also faces weaknesses, mainly its dependence on PDAM water and electricity, as well as manual financial recording. The risk analysis indicates that the highest threats come from operational and financial factors, such as water supply disruptions, power outages, and high maintenance costs. Mitigation efforts include regular machine maintenance, preparing reserve funds, and maintaining production-area cleanliness. Overall, “Biru” still has significant growth potential by maintaining water quality, improving service, and strengthening its business management.
Analisis Risiko Berbasis ISO 31000 Pada Usaha Laundry: Studi Kasus Garsela Kartini, Tini; Amelia , Yesi; Ghassani, Amira Muthi; Mahmuddin, Anggi; Alfiana, Alfiana
Indonesia Economic Journal Vol. 2 No. 1 (2026): JANUARI-JUNI
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/e6rafj02

Abstract

This study analyzes the implementation of ISO 31000–based risk management at Garsela Laundry, a micro, small, and medium enterprise (MSME) operating in the laundry service sector. The research aims to identify, analyze, evaluate, and formulate appropriate risk treatment strategies to support business sustainability and service quality. A qualitative case study approach was employed using in-depth interviews with the business owner, field observations, and document analysis. The risk identification process revealed 26 risks classified into six categories: operational, human resources, marketing, market, financial, and legal risks. Risk analysis using a 5×5 likelihood and impact matrix indicated several high-level risks, including clothing damage or stains, intense business competition, unstable income, increasing operational costs, and customer complaints. Risk treatment focused on high and medium risks through the development of standard operating procedures, improvement of employee discipline and skills, service quality enhancement, cost efficiency, and simple marketing strategies. The findings indicate that systematic implementation of ISO 31000 can minimize risk impacts, improve customer satisfaction, and strengthen the sustainability of laundry MSMEs.
Co-Authors Alfiana Alfiana Amelia , Yesi Ghassani, Amira Muthi Kamil, Afrian Insan Kartini, Tini Kartiwa, Mohammad Ramadhika Gautama Zaki, Muhamad