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All Journal Aplikasi Administrasi: Media Analisa Masalah Administrasi Journal Of Entrepeneurship and Strategic Management (JESM)
Angga Christopel Immanuel Lumban Tobing
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Economics, Econometrics & Finance Social Sciences Other

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Digital Governance in Logistics Management: Strengthening Good Governance in State-Owned Enterprises Angga Christopel Immanuel Lumban Tobing; Annada Nasyaya
Aplikasi Administrasi: Media Analisa Masalah Administrasi Volume 28 Nomor 2
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/aamama.v28i2.329

Abstract

This study examines the effectiveness of implementing Good Governance principles within a digital-based logistics management system at Warehouse OPT Zone 4A of PT Pertamina Hulu Rokan as part of the broader digital governance transformation in Indonesia’s State-Owned Enterprises (BUMN). Using a descriptive qualitative approach, data were collected through field observation, in-depth interviews with four key informants, and analysis of digital documents from the SAP (System Application and Product) system during June–August 2025. The findings indicate that SAP implementation has significantly improved operational efficiency and accountability, with 94% material receipt accuracy, 82% audit compliance, and only 2.7% delivery delays. The system enhances internal accountability through automated reporting and audit trails while improving coordination across divisions. However, external accountability and public transparency remain limited, as data openness has not yet been institutionalized. Key challenges include limited warehouse capacity, uneven human resource readiness, and dependency on digital infrastructure. Theoretically, this study contributes to the integration of Good Governance and digital governance concepts within State-Owned Enterprises. Practically, it provides strategic recommendations to strengthen data-driven logistics governance, expand open data policies, and enhance digital literacy to achieve greater transparency and accountability in public sector management.
Strategic Role of Management Audit in Enhancing Operational Efficiency and Public Value Angga Christopel Immanuel Lumban Tobing; Annada Nasyaya
Journal of Entrepreneurship and Strategic Management Vol. 4 No. 02 (2025): Journal Of Entrepeneurship and Strategic Management
Publisher : Program Pascasarjana Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jesm.v4i02.668

Abstract

This study aims to analyze the role of management audit as a strategic instrument in enhancing operational efficiency and public value creation in corporatized public sector organizations, using PT Pertamina Hulu Rokan Regional 1 Zone 4A as a case study. Management audit is conceptualized through four dimensions: audit planning, implementation, reporting, and follow up, while operational efficiency is measured across process performance and productivity, resource utilization, and the achievement of outcomes and public value. Data were collected via questionnaires distributed to all employees of the Supply Chain Management unit (N = 78) and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that not all audit stages exert an equal influence on operational efficiency. Audit planning and implementation exhibit relatively weak effects, whereas audit reporting begins to make a significant contribution to outcome achievement and resource utilization. The most prominent finding is audit follow up, which has a positive and significant impact across all dimensions of operational efficiency. This study underscores that management audit should be positioned as an integral component of public sector organizational strategy, with the effective implementation of audit recommendations serving as the key to achieving efficiency and public value. The findings contribute theoretically to public administration scholarship and offer practical implications for strengthening governance in energy sector state-owned enterprises.
Digital Governance in Logistics Management: Strengthening Good Governance in State-Owned Enterprises Angga Christopel Immanuel Lumban Tobing; Annada Nasyaya
Aplikasi Administrasi: Media Analisa Masalah Administrasi Volume 28 Nomor 2
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/aamama.v28i2.329

Abstract

This study examines the effectiveness of implementing Good Governance principles within a digital-based logistics management system at Warehouse OPT Zone 4A of PT Pertamina Hulu Rokan as part of the broader digital governance transformation in Indonesia’s State-Owned Enterprises (BUMN). Using a descriptive qualitative approach, data were collected through field observation, in-depth interviews with four key informants, and analysis of digital documents from the SAP (System Application and Product) system during June–August 2025. The findings indicate that SAP implementation has significantly improved operational efficiency and accountability, with 94% material receipt accuracy, 82% audit compliance, and only 2.7% delivery delays. The system enhances internal accountability through automated reporting and audit trails while improving coordination across divisions. However, external accountability and public transparency remain limited, as data openness has not yet been institutionalized. Key challenges include limited warehouse capacity, uneven human resource readiness, and dependency on digital infrastructure. Theoretically, this study contributes to the integration of Good Governance and digital governance concepts within State-Owned Enterprises. Practically, it provides strategic recommendations to strengthen data-driven logistics governance, expand open data policies, and enhance digital literacy to achieve greater transparency and accountability in public sector management.
Co-Authors Nasyaya, Annada