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All Journal PROZIMA (Productivity, Optimization and Manufacturing System Engineering) INAQUE: Journal of Industrial & Quality Engineering
Aufa, Muhammad Izzul
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Computer Science & IT Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Mechanical Engineering

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PENDEKATAN EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT (EFQM) UNTUK EVALUASI DALAM PENINGKATAN KINERJA ORGANISASI SECARA BERKELANJUTAN Tamara Rahma Widowati; Aufa, Muhammad Izzul; Izzul, Muhammad; Nurdiansyah, Rudi
Inaque : Journal of Industrial and Quality Engineering Vol 13 No 2 (2025): Inaque Oktober 2025
Publisher : Teknik Industri Unikom

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/iqe.v13i2.17894

Abstract

Increasing competition drives companies to adopt performance measurement tools that ensure continuous improvement. This study assesses and improves the performance of PT. XYZ, a developing plywood manufacturer, using the European Foundation for Quality Management (EFQM) model. An explanatory quantitative approach was applied with data from 110 employees through validated and reliable questionnaires. The company scored 698 out of 1000, indicating high performance. Strengths were found in Purpose, Vision, and Strategy, while weaknesses appeared in Organizational Culture and Leadership, Driving Performance and Transformation, and Creating Sustainable Value. Significant correlations were identified between the Direction and Execution dimensions and Stakeholder Perception. Recommendations include strengthening organizational culture, enhancing human resource development, and regularly evaluating stakeholder perceptions. The EFQM model proves effective as a framework for guiding sustainable performance improvement.
Developing Strategies for Improving The Performance of Educational Institutions Using The European Excellence Model: Pengembangan Strategi Peningkatan Kinerja Institusi Pendidikan Menggunakan European Excellence Model Nurdiansyah, Rudi; Aufa, Muhammad Izzul; Sholikha, Nikmatus; Kuswardani, Chintia Dwi Wangsa; Widowati, Tamara Rahma
PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Vol. 9 No. 2 (2025): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/prozima.v9i2.1693

Abstract

This study aims to develop performance improvement strategies for educational institutions based on theEuropean Excellence Model (EEM). The research is conducted at an upper secondary-level educational institution in Malang City using a self-assessment method and a questionnaire constructed based on seven criteria and 32 subcriteria of the EEM. The analysis involves scoring and examining correlations between the Direction and Execution dimensions with the Results dimension, particularly stakeholder perceptions. The institution scores a total of 360 points, identifying several priority areas for improvement, such as organizational culture and performance transformation. The proposed strategies leverage significant internal strengths to address the identified weaknesses
Co-Authors Izzul, Muhammad Kuswardani, Chintia Dwi Wangsa Nikmatus Sholikha, Nikmatus Nurdiansyah Rudi Tamara Rahma Widowati Widowati, Tamara Rahma