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All Journal International Journal of Advances in Data and Information Systems
Susianto, Isyrofi
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Computer Science & IT Electrical & Electronics Engineering

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Blockchain Technology Adoption for Life Insurance: Risk, Readiness, and Relevance Susianto, Isyrofi; Yazid, Setiadi; Ermawan, Geri Yesa
International Journal of Advances in Data and Information Systems Vol. 6 No. 3 (2025): December 2025 - International Journal of Advances in Data and Information Syste
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/ijadis.v6i3.1479

Abstract

Blockchain technology has been widely discussed as a transformative solution for operational inefficiencies in the insurance sector, particularly in automating claims processing, enhancing transparency, and ensuring data immutability. However, adoption within the life insurance industry remains limited. This paper investigates the barriers and potential of blockchain implementation in life insurance through a mapping analysis using the People–Process–Technology (PPT) framework into risk, readiness, and relevance. The research identifies strategic misalignment with existing revenue models, regulatory compliance frictions, and organizational readiness gaps as key obstacles. A five-year cost comparison indicates that while blockchain incurs higher initial investment, it delivers lower operational costs in the long run—particularly in high-volume, deterministic insurance products. Architectural comparisons further highlight the operational advantages and integration challenges of blockchain-based systems over traditional IT infrastructures. The study concludes that although blockchain holds significant promise, its adoption depends on targeted use case selection, organizational transformation, and regulatory alignment.
Co-Authors Ermawan, Geri Yesa Setiadi Yazid, Setiadi